Shop Connection Blog

Sometimes a customer thinks they know what's wrong with their vehicle when they bring it into your shop, but that can just be a distraction. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the customer thought they had an EVAP leak but it was something else. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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When you navigate to a parts listing within the Estimate Guide module, the item number is now shown on the same viewing level as the part name. This new feature allows technicians to start with a part, and then reference the exploded view diagram to identify the correct part name.
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Once again summer is coming and driver's want their air conditioning working, and they're bringing them in for repair. SureTrack community member BradysHayden had a Dodge Caliber in the shop where the air conditioner wouldn't come on. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
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Mitchell 1 provides TPMS information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!
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Timing is everything, in life and engine operation. SureTrack community member Jeffytune had a low mileage 2006 Hummer H3 in the shop that they had to rebuild the cylinder head but then was setting a code for timing after reassembly. They posed the question to the community, and with the help of fellow community member CampsallsAuto and others, they were able to resolve the issue quickly.
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Checking the fluid level in a manual transmission is typically a fairly straightforward process: remove the fill plug, stick your finger in and see how near the fluid level is to the bottom of the fill hole. But what about those times when its not so “straight forward”? Well fear not as Mitchell 1’s TruckSeries is there to help keep your fleet of trucks on the road! Learn how here.
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Ever turn on your car, crank the air conditioner up and then promptly be greeted with the melodious odor of something “funky”? Find out what it could be from our own Dan Kincaid, Senior technical Director for Mitchell 1’s TruckSeries.
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