Shop Connection Blog

This blog post answers the most frequently answered questions, hopefully providing you everything you need to know about the Internet browsers and ProDemand.
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Noises are bad. Intermittent noises are worse. Intermittent noises that only happen when you're driving are horrible to diagnose. SureTrack community member 1Quick6 had a 2015 RAM 1500 pickup in the shop that had a rattling noise that could only be heard at certain times while driving. They posed the question to the community, and with the help of fellow community members, they were able to resolve the issue.
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Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series...here is part 1!
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It's always frustrating when you replace a part and the new one doesn't work as it should. SureTrack community member bmaples had a BMW X3 SUV in the shop where they replaced a bad HVAC blower and now it only had a little bit of air coming out of the vents. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.  
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Everyone knows that moisture infiltrating electrical components is a bad thing. So why do manufacturers continue to put them in vulnerable locations? SureTrack community member markbritt had a Chevrolet Silverado in the shop where an airbag module under the carpet was corroded causing issues and once replaced, they couldn't get the truck to start. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
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Having windshield wipers when it rains is essential but if your wipers never turn off, that can be a real problem. SureTrack community member 1mrstit had a Buick Regal in the shop where the wipers that wouldn't shut off. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.
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