Shop Connection Blog

Any time a customer works on their own vehicle before bringing it to you can cause you to try and figure out if the work they did caused the problem. SureTrack community member HcTruckRepair had a Dodge Grand Caravan in their shop where the customer replaced the rocker arms and then ended up with a P0344 cam sensor code. They posed the question to the community, and with the help of fellow community member RVAAuto and others, they were able to resolve the issue quickly.
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Finding relevant, consistent auto repair information when you need it is critical when performing electrical and diagnostic repairs on vehicles. Mitchell 1 has made it painless to locate pertinent information with ProDemand’s 1Search Plus feature, which serves as a smart information hub to help technicians work faster and smarter.
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Finding and ordering the right parts for transmission and driveline servicing has never been easier for Mitchell 1’s Manager SE customers. We’ve seamlessly integrated the new transend™ transmission and drivetrain catalog from Transtar, Inc. into our Manager SE shop management system. In addition to the service parts you’d expect, now you can quickly find those elusive transmission parts that the general service catalog vendors simply don’t carry.
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Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
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Awareness to the potential of static electricity is the key to preventing electrical component damage. In the shop environment a couple of the most common ways in which static electricity can form are through walking and sliding across the vehicle seat. When working on the electrical components, steps should be taken to discharge any static electricity prior to touching the components.
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Intermittent misfires are one of the trickiest vehicle problems to track down. You have to get the car to do it while you're working on it. SureTrack community member cbrodskysr had an Audi A4 in their shop that had a misfire under load, they did some work to it that seemed to clear up the issue but it came back in a few weeks with the same problem. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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Running your repair shop keeps you busy nonstop it seems and the last thing on your mind is a to take a phone call that takes your focus away and onto another direction. But a quick 5-10 minute talk with one of our SocialCRM marketing experts could truly be the phone call you were looking for! Learn how in this blog.
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