Shop Connection Blog

Awareness to the potential of static electricity is the key to preventing electrical component damage. In the shop environment a couple of the most common ways in which static electricity can form are through walking and sliding across the vehicle seat. When working on the electrical components, steps should be taken to discharge any static electricity prior to touching the components.
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Intermittent misfires are one of the trickiest vehicle problems to track down. You have to get the car to do it while you're working on it. SureTrack community member cbrodskysr had an Audi A4 in their shop that had a misfire under load, they did some work to it that seemed to clear up the issue but it came back in a few weeks with the same problem. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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Running your repair shop keeps you busy nonstop it seems and the last thing on your mind is a to take a phone call that takes your focus away and onto another direction. But a quick 5-10 minute talk with one of our SocialCRM marketing experts could truly be the phone call you were looking for! Learn how in this blog.
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Playing telephone tag can be frustrating for auto repair shops and customers alike, especially when it comes to scheduling appointments or soliciting feedback for vehicle repairs. But with modern technology, the solution today is literally in the palm of your hands.  Learn 5 steps from our own Marketing Experts on how a simple text message is the perfect channel to guarantee a timely response.
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Electronic throttle controls have become ubiquitous on new vehicles. The days of the simple throttle cable are going away. Follow this Real Fix to see how a Chevrolet Cruze with an erratic throttle and a code P2135 was diagnosed and the problem that was found and corrected.
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Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent auto repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!
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In this blog, we highlight the video information that Mitchell 1 has been putting into ProDemand for many vehicles but specifically for Honda/Acura vehicles. Find out how having a library of videos at your fingertips can help you out with even the toughest of repairs here.
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