Shop Connection Blog

Here is the FINAL part of a three-part series of Shop Blog articles, where we will discuss how the SE Connect service is leveraged to accomplish tasks beyond the mild-mannered desktop program that Manager SE appears to be on the surface.
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Promotions and special offers can be a very powerful tool to be used by your shop, but making sure the message and promotion are on the same track to bring in business is crucial. Learn from Christie Smith, one of our Social CRM marketing experts on how to use the proper promotion and bring in those customers here in this blog.
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There is little question that the road surface temperatures on bright sunny days are significantly higher than the air temperature. Not surprisingly, such weather conditions place additional demands on overall vehicle operation. Tires, being in direct contact with the higher temperature road surfaces, face additional stress and need to be regularly inspected to help avoid tire failure.
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Sometimes your best electrical issue diagnostic tool is the SureTrack Community. SureTrack community member ASC71241 had a Honda Accord in their shop that had the battery light coming on intermittently. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
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Google reviews have a tremendous impact on the online reputation of every business, including auto repair shops. Its what prospective customers rely on to determine if they want to do business with your shop – and what current customers use to determine if they want to keep coming back. Learn how with the power of SocialCRM and ReScore, you can get those positive reviews going and working for you!
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Sometimes you may not have the special tools to repair a customer's vehicle but one of the most useful special tools you do have available is the SureTrack Community. SureTrack community member Jeffytune had an Audi A4 Allroad in their shop that had a starting issue and also a code related to the timing system. They posed the question to the community, and with the help of fellow community member Kg1 and others, they were able to resolve the issue quickly.
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Keeping the odometer reading as accurate is possible and with the history of the vehicle helps prevent wasted time and headache. Learn how simple it is to enter the mileage for a vehicle and keep it available for quotes and maintenance modules here in this quick read blog.
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