Shop Connection Blog

Chasing your tail on an issue can lead to a lot of frustration. SureTrack community member pdmason1492 had a Ford Taurus in their shop that wouldn't charge the battery, They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
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You may remember a toy from your childhood, one where a glass bird bobs up and down with red fluid inside of it? Well there is a connection between this toy and keeping your wheel hub bearings lubricated. How is that? Well, find out from our own Jake Schell who provides over 40 years of industry experience in this quick read blog.
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Engine misfires have many causes so there can be a lot of things to check to find them. SureTrack community member schoolhouse2021 had a Civic Hybrid in their shop that had misfires on all cylinders, They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
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The “Meet Your Team Member” feature provides an inside look at the SocialCRM auto shop marketing service from the perspective of one of our product experts. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing strategies to gain competitive advantage in their market. This time we had the opportunity to sit down with Branden Parish, one of our newer members of the Mitchell 1 SocialCRM shop marketing team.
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Mitchell 1’s Shop Management customers can now register for free access to the PartsTech eCommerce platform – one of two new online multi-parts catalogs that were recently integrated with Manager SE and ShopKey SE applications.  This type of platform allows users to view multiple suppliers side-by-side to compare part prices and availability.
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The holidays are here, and with it, are the usual special sales such as Black Friday and Cyber Monday. With some of these sales, it may be tempting to take advantage of special deals on computers to upgrade your business. But it can also be a challenge transferring your auto repair software and data to a new machine. But have no fear as Mitchell 1's Technical Support Team is here to help you at each step. Learn just how with this quick read.
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Sometimes a simple part you don't notice can stop you from repairing your customer's vehicle. SureTrack community member BRIANRINGS1 had a Lexus IS250 in their shop that wouldn't start and found that fuel pressure was low, even after replacing the pump twice. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue.
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