Shop Connection Blog

The “Meet Your Team Member” feature provides an inside look at the SocialCRM auto shop marketing service from the perspective of one of our product experts. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing strategies to gain competitive advantage in their market. This time we had the opportunity to sit down with Branden Parish, one of our newer members of the Mitchell 1 SocialCRM shop marketing team.
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Mitchell 1’s Shop Management customers can now register for free access to the PartsTech eCommerce platform – one of two new online multi-parts catalogs that were recently integrated with Manager SE and ShopKey SE applications.  This type of platform allows users to view multiple suppliers side-by-side to compare part prices and availability.
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The holidays are here, and with it, are the usual special sales such as Black Friday and Cyber Monday. With some of these sales, it may be tempting to take advantage of special deals on computers to upgrade your business. But it can also be a challenge transferring your auto repair software and data to a new machine. But have no fear as Mitchell 1's Technical Support Team is here to help you at each step. Learn just how with this quick read.
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Sometimes a simple part you don't notice can stop you from repairing your customer's vehicle. SureTrack community member BRIANRINGS1 had a Lexus IS250 in their shop that wouldn't start and found that fuel pressure was low, even after replacing the pump twice. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue.
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When servicing trucks, electrical connectors present challenges that can be frustrating when the technician doesn’t know how the connectors lock together. But with a few tips from our own Jake Schell in this quick read blog, you can easily solve this “puzzle.”
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When you have a repeat issue, your first thought doesn't always go to the components you replaced. But you should always factor in that some new parts may not work properly. SureTrack community member wagshop1 had a Toyota Camry in their shop that came in with the air conditioning working intermittently. They repaired it and returned the vehicle to the customer but it came back two days later with the same problem. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
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Save time and increase productivity with this quick tip on how to copy a vehicle’s VIN into TruckSeries here.
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