Shop Connection Blog

SureTrack Community, an experience-based repair information resource, was designed as an interactive community to connect automotive technicians so they can help each other out of tough repair situations. If you're a new SureTrack Community user, or even a seasoned one, a good place to start is with the SureTrack Frequently Asked Questions (FAQ) page.
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Before winter arrives, fleet managers and technicians know just how important it is to prepare their fleet for the challenging winter months and the harsh conditions it brings. Just as equally important to pre-winter maintenance is post-winter maintenance, or “spring maintenance.”
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The Work-In-Progress screen has always been very important to Manager SE users. When not working on a specific customer’s repair order, service advisors typically have this WIP screen at the ready, serving as the control tower for a tracking overview of the status of repair work within the shop’s current business. Users have enjoyed customizing their screens by...
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Mitchell 1’s Shop Management customers can now register for free access to the PartsTech eCommerce platform – one of two new online multi-parts catalogs that were recently integrated with Manager SE and ShopKey SE applications.  This type of platform makes it fast and easy for users to search across unlimited parts and tires suppliers on a single screen and complete orders as a single task.
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Remember when you pulled a lever, or stepped on a pedal to set the parking brake? Electronic parking brakes have proliferated through the automotive industry introducing another system to diagnose. SureTrack community member HHBA1 had a Mazda CX-5 that was setting parking brake codes and they were going down the path of replacing the module. They posed the question to the community, and with the help of fellow community member Markbob, and others, they were able to resolve the issue quickly.
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With the amount of electronic gadgets available for cars today it can be hard to track down something that is causing an issue. SureTrack community member ProAutoValdosta had a Honda CR-V in their shop that would not start after sitting for a few days. They could see a draw on the system but could not find the cause at first. They posed the question to the community, and with the help of fellow community member Sleazen and others, they were able to resolve the issue quickly.
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While it is clearly necessary to check for circuit voltage, open circuits and shorted circuits, there are proper and improper methods to accomplish those tasks. Let’s take a brief look at three improper connector and wire testing methods here in this informative blog from our own Jake Schell.
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