Shop Connection Blog

The Work-In-Progress screen has always been very important to Manager SE users. When not working on a specific customer’s repair order, service advisors typically have this WIP screen at the ready, serving as the control tower for a tracking overview of the status of repair work within the shop’s current business. Users have enjoyed customizing their screens by...
Read More

Mitchell 1’s Shop Management customers can now register for free access to the PartsTech eCommerce platform – one of two new online multi-parts catalogs that were recently integrated with Manager SE and ShopKey SE applications.  This type of platform makes it fast and easy for users to search across unlimited parts and tires suppliers on a single screen and complete orders as a single task.
Read More

Remember when you pulled a lever, or stepped on a pedal to set the parking brake? Electronic parking brakes have proliferated through the automotive industry introducing another system to diagnose. SureTrack community member HHBA1 had a Mazda CX-5 that was setting parking brake codes and they were going down the path of replacing the module. They posed the question to the community, and with the help of fellow community member Markbob, and others, they were able to resolve the issue quickly.
Read More

With the amount of electronic gadgets available for cars today it can be hard to track down something that is causing an issue. SureTrack community member ProAutoValdosta had a Honda CR-V in their shop that would not start after sitting for a few days. They could see a draw on the system but could not find the cause at first. They posed the question to the community, and with the help of fellow community member Sleazen and others, they were able to resolve the issue quickly.
Read More

While it is clearly necessary to check for circuit voltage, open circuits and shorted circuits, there are proper and improper methods to accomplish those tasks. Let’s take a brief look at three improper connector and wire testing methods here in this informative blog from our own Jake Schell.
Read More

Sometimes a positive test result can lead you to confusion over the cause of a problem. SureTrack community member Nhaugen had a Nissan Rogue in their shop that would blow the fuse to the blower motor multiple times. They posed the question to the community, and with the help of fellow community member markbob, and others, they were able to resolve the issue quickly.
Read More

How long will my truck be out of service?  How much will it cost? Business owners and customers alike want quick, accurate answers to these commonly asked questions, especially in today’s economic market. Mitchell 1 TruckSeries is here to help! With just a few clicks of the mouse, you can create accurate repair and cost estimates that address these questions for your customers. Learn how in this short blog.
Read More