Shop Connection Blog

Congratulations are in order for the winners of the recent 2023 Top Tech competition,  a Cox Automotive event that tested the truck maintenance skills of 30 top techs. Special recognition goes to Nathan Jones for winning first place at the Mitchell 1 Service Information Skills station.
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Efficiency is key to successful shop operation, but the pressure to save time and effort can compromise accuracy. Technicians must resist the temptation of jumping to conclusions, which can lead to misdiagnosis and wasted time. Attention to detail is essential for enhancing shop efficiency.
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Jake Schell shares his experience with changing the oil of an old 1967 Mack cabover truck. The blog reveals the importance of preparation and attention to detail in successfully maintaining trucks, particularly in today's trucking industry, where vehicles are significantly more complex.
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A crack in your charge air cooler will definitely be a problem for driveability. Follow this Real Fix to see how a faulty charge air cooler was diagnosed and resolved on this 2012 Audi A3.
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Timely access to your invoices, whether you require them for bookkeeping or reimbursement purposes, is imperative for efficient shop management. Our goal is to ensure a seamless experience for you, which is why we provide two convenient options to make the process effortless.

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The SureTrack Community helped bring crucial insight to light to diagnose a high-pressure fuel system issue. Multiple tests are performed to verify the diagnosis of a faulty fuel injection pump. This SureTrack Real Fix highlights the power of community support, expertise, and experience, where automotive professionals help each other tackle the most challenging issues.
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Meet Benjamin Hart, a successful automotive repair shop owner with an inspiring story about overcoming addiction and recovering from homelessness. Through resilience and unwavering determination, his journey is a testament to the power of pursuing one's passion and the transformative impact of education and hard work.
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