Shop Connection Blog

This 2020 Kia Sedona rolled into the shop with random vibrations occurring around 50-60mph. SureTrack's community of expert techs, helped a fellow member solve the tricky diagnosis involving vibrations caused by a seized caliper. See the fix ➤

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Believe it or not, trucks are unknowingly themselves all-star ventriloquists. Author Jake Schell gained an unwelcome introduction to this vehicle ventriloquism concept with a service van that was making a horrendous racket... but where is the noise coming from? That's the real trick.

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Being proactive is just as critical as reactive services when a car rolls into your bay. Proactively approach repairs with VOYOLink, a FREE connected car service for Manager SE users. With real-time alerts from connected vehicles through the web-based platform, shops can jumpstart maintenance tasks before the vehicle arrives!

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This 2017 Jeep Cherokee came into the shop with a draining lifeline. SureTrack's community of expert techs, help fellow member solve a tricky diagnosis involving the power drainage from the battery due to a faulty control relay. See the fix ➤

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If you're serious about growing your auto repair shop, don’t underestimate the power of Google's tools – starting with your Google Business Profile. When harnessed correctly, you'll enhance shop visibility in search results and drive more business to your shop. Learn how to get started in this blog series from our SocialCRM marketing experts.
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As a Mitchell 1 valued customer, your voice matters. We understand the tiring hours spent in the shop and our goal is to make daily shop tasks easier and more efficient. Therefore, we are encouraging our users to provide their expert insights as software feedback, to improve product harmony with your repair shop needs.
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There are many potential hazards in a truck repair shop that can lead to injuries. While most technicians take appropriate precautions, distractions and short-cutting can lead to accidents. Learn from Jake Schell's many years of  shop experience how proper procedures, safety gear and situational awareness can help keep everyone safe.

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