Shop Connection Blog

Stop wasting valuable time manually scheduling appointments by phone or emails/text. Make customer management effortless with Online Appointments. Upgrade your Manager SE account today with marketing services to instantly obtain new customers, confirm appointments, and send follow-up text/email reminders with ONE-click!

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Heading to the TMC 2024 conference in New Orleans? If so, come visit the Mitchell 1 booth #1413 to preview the latest enhancements to our TruckSeries software – the go-to source for truck repair information, servicing all makes of medium- and heavy-duty trucks.
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This 2020 Kia Sedona rolled into the shop with random vibrations occurring around 50-60mph. SureTrack's community of expert techs, helped a fellow member solve the tricky diagnosis involving vibrations caused by a seized caliper. See the fix ➤

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Believe it or not, trucks are unknowingly themselves all-star ventriloquists. Author Jake Schell gained an unwelcome introduction to this vehicle ventriloquism concept with a service van that was making a horrendous racket... but where is the noise coming from? That's the real trick.

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Being proactive is just as critical as reactive services when a car rolls into your bay. Proactively approach repairs with VOYOLink, a FREE connected car service for Manager SE users. With real-time alerts from connected vehicles through the web-based platform, shops can jumpstart maintenance tasks before the vehicle arrives!

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This 2017 Jeep Cherokee came into the shop with a draining lifeline. SureTrack's community of expert techs, help fellow member solve a tricky diagnosis involving the power drainage from the battery due to a faulty control relay. See the fix ➤

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If you're serious about growing your auto repair shop, don’t underestimate the power of Google's tools – starting with your Google Business Profile. When harnessed correctly, you'll enhance shop visibility in search results and drive more business to your shop. Learn how to get started in this blog series from our SocialCRM marketing experts.
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