Shop Connection Blog

We will be discontinuing our support for the following browsers; Internet Explorer (IE) versions 8, 9, and 10, effective June 24, 2024. Not only has Microsoft stopped supporting these browsers, but they may pose a security risk to your system. Please review the steps to ensure your browser is up-to-date.

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Is your auto repair business facing a shortage of skilled technicians? You're not alone. With the labor shortage, it’s essential to learn how to retain technicians for ensuring your shop's success. Continue reading for some tips and tricks to keep your shop running smoothly for years to come.
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A SureTrack community member experienced difficulty with a 2009 Saturn vue Green Line that came to the shop after having the steering column & module replaced. The customer assumed only calibration was needed but some fixes just aren't that simple. Discover what diagnostics steps the technician took, along with guidance from fellow community members, to quickly find the root cause of the inoperative steering assist. See the fix ➤

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Dive into this Quick Tip for ProDemand as we show you how to easily sort through numerous quotes that you've saved from previous repairs. Don't waste time trying to locate an old quote by slowly looking through everything you've got. Improve your efficiency by following this tip to instantly find the one quote you're looking for!
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Introducing the first “Mitchell Man” – Ron Sager Sr., who was Glenn Mitchell's first full-time sales rep in the 1950s and established the first sales team selling Mitchell Manuals. Over the years, they built a solid business and enduring customer relationships, contributing to the success of countless repair shops nationwide.

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This 2006 GMC Sierra 1500 rolled into the shop with a check engine light, giving the same trouble code from a year prior. SureTrack's community of expert techs, helped a fellow member solve the tricky diagnosis involving the previous parts used to perform the fix a year ago. See the fix ➤
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This 2015 Honda CR-V EX was towed to the shop, unable to drive, with around 115,000 miles. SureTrack's community of expert techs, helped a fellow member solve the tricky diagnosis involving the trouble code, C1871 that was found to be due to the transmission slipping. See the fix ➤
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