Digital Vehicle Inspections Build Trust and Healthier Bottom Lines
May 14, 2024
The most productive vehicle inspection software goes where technicians need it most—at the vehicle. Check in a customer, conduct an inspection, send the results and record every detail—from the palm of your hand. Leverage the technology your shop needs to build customer trust and healthier bottom lines!
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3 Ways to Build ‘Relationship-Focused’ Customer Service to Boost Loyalty & Profits
May 7, 2024
Just because a customer visits your shop more than once doesn’t necessarily mean they’re truly “loyal.” Tough words for any shop owner to hear indeed. Learn how to help keep your customers as loyal as can be with 3 key steps! Read More
The Advantages of 1Search Plus over 1Search Classic in ProDemand
May 3, 2024
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Mastering Modern Materials and Maintenance: Service Information Holds The Key
With the wide range of modern truck materials being used today, as these materials continue to develop, your skills for accurate maintenance should also. If you get stuck in the past, forever dominate your destiny, it will. You must unlearn what you have learned about truck service with this masterful guidance.
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The End of an Era: Support for Older Browsers Has Ended
May 2, 2024
We will be discontinuing our support for the following browsers; Internet Explorer (IE) versions 8, 9, and 10, effective June 24, 2024. Not only has Microsoft stopped supporting these browsers, but they may pose a security risk to your system. Please review the steps to ensure your browser is up-to-date.
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Technician Retention: The Key to Growing Your Business
April 23, 2024
Is your auto repair business facing a shortage of skilled technicians? You're not alone. With the labor shortage, it’s essential to learn how to retain technicians for ensuring your shop's success. Continue reading for some tips and tricks to keep your shop running smoothly for years to come. Read More
SureTrack Real Fix: Steering Saturn Success
April 16, 2024
A SureTrack community member experienced difficulty with a 2009 Saturn vue Green Line that came to the shop after having the steering column & module replaced. The customer assumed only calibration was needed but some fixes just aren't that simple. Discover what diagnostics steps the technician took, along with guidance from fellow community members, to quickly find the root cause of the inoperative steering assist. See the fix ➤
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