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          Repair Information

          PRODEMAND

          For Autos & Light Duty Trucks

          Diagnostic, estimating, OEM repair information and exclusive expert-based fixes delivered together.

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          For Class 4-8 Trucks

          All-in-one resource for repair information, trouble code procedures and labor estimating tools.

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          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools to help you manage every aspect of your shop more efficiently and profitably.

          MANAGER SE TRUCK EDITION

          For Class 4-8 Trucks

          Shop management software designed for independent shops that service medium- to heavy-duty trucks.

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          LocalSearch: Attract new customers with a professional website and Google optimization tools to rank higher in search engines.

          Google Ads: Attract new business with targeted Google Ads that reach customers actively searching for your services.

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          Automotive repair, diagnostic and estimating information.

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          Repair information, trouble code procedures and labor estimating.

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          Business management tools that improve shop efficiency & profitability.

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automotive scheduling software hero

Automotive Scheduling Software
BOOK IT NOW

Schedule appointments for your auto shop directly through Google with powerful automotive scheduling software designed to convert searches into booked repairs.

BOOK FREE DEMO

Benefits of Automotive Scheduling Software for Auto Repair Shops

Modern customers expect fast, convenient booking. Automotive scheduling software helps your shop meet those expectations while improving efficiency and increasing revenue. With SocialCRM’s Book It Now, you can streamline scheduling, capture more leads, and keep your bays full.

  • Schedule Appointments Anytime – Give customers the flexibility to book service 24/7, even after hours.
  • Automatically Recommend Services – Increase repair order value by suggesting additional services.
  • Reduce No-Shows and Cancellations – Automated confirmations and reminders help ensure customers show up.
  • Dedicated Support – Expert onboarding and ongoing guidance ensure your scheduling system runs seamlessly.
Benefits of Automotive Scheduling Software

Key Features of Book It Now for Automotive Scheduling

24/7 Online Scheduling with Real-Time Availability

Book It Now provides 24/7 online scheduling through both Google and your business website, allowing customers to book appointments anytime, from any device. Fully integrated with Manager SE shop management software, it displays real-time appointment availability based on your shop’s actual schedule, technicians, and resources. This seamless integration helps eliminate double-booking, reduces administrative workload, and delivers a convenient self-service booking experience for customers.

automotive scheduling 24/7

Mobile Calendar Management

Take your Manager SE schedule on the go with access to appointments anytime, anywhere from your mobile device. Appointment updates and changes sync in real time to keep your calendar accurate and up to date. This mobile flexibility helps shops stay organized, improve scheduling efficiency, and better serve customers throughout the day.

automotive scheduling software's mobile view

Recommended Service Suggestions

Drive additional revenue by automatically presenting relevant maintenance and repair services during the online booking process. Using customer and vehicle service history from Manager SE, Book It Now recommends services that are due or commonly performed together, helping customers make informed decisions. This proactive approach increases appointment value, improves vehicle maintenance compliance, and enhances the overall customer experience.

Recommended Service Feature

Service Pricing Display

Provide customers with clear, upfront pricing while scheduling appointments online through Google or your business website. Service pricing is tied directly to your configured services, helping ensure consistency and accuracy. By displaying service costs during the booking process, shops can build customer trust, reduce surprises, and improve appointment conversion rates.

service pricing feature

Incomplete Appointment Booking Recovery

Recover lost scheduling opportunities by automatically identifying customers who start but do not complete an online appointment. Automated reminders encourage customers to return and finish the booking process, reducing abandoned appointments and increasing conversion rates. This proactive follow-up helps shops capture more revenue while providing customers with a convenient path to complete their service appointment.

automotive scheduling software recovery message

How Book It Now Automotive Scheduling Software Works

SocialCRM’s automotive scheduling software makes booking simple and seamless for both your customers and your team. From discovery to follow-up, every step is designed to improve efficiency and increase conversions.

  • Find & Book – Customer finds your business and starts booking online.
  • Share Needs – Customer completes a short questionnaire.
  • Match & Schedule – SocialCRM recommends services and books the appointment.
  • Visit & Service – Reminders are sent, and the service is completed.
  • Follow Up – Customer receives a thank-you message and review request.
Book it Now How It Works

FREQUENTLY ASKED QUESTIONS

What is Book It Now automotive scheduling software?

Book It Now is an online automotive scheduling software solution that allows customers to book auto repair appointments directly through your Google Business Profile, website, and other digital channels. It connects customers with your shop at the moment they are searching and converts online interest into scheduled repairs.

How does Book It Now help auto repair shops get more appointments?

Book It Now captures ready-to-book customers by offering real-time availability and instant booking from Google and your website. This removes friction in the scheduling process and helps convert more searches into confirmed appointments.

Can customers book appointments directly through Google?

Yes. Book It Now enables customers to schedule appointments directly from your Google Business Profile while they are searching for auto repair services. This makes it easy for customers to choose a time and book without calling your shop.

Does Book It Now integrate with shop management systems?

Yes. Book It Now integrates with the Manager SE shop management system and syncs with Google calendars to keep schedules accurate and up-to-date in real time.

How does Book It Now reduce missed appointments?

Book It Now helps reduce missed opportunities and no-shows by automating scheduling and sending reminders, and even recovering incomplete bookings with follow-up messages to customers who didn’t finish scheduling.

Personalized Marketing Support

PERSONALIZED
MARKETING SUPPORT

Our SocialCRM services include a dedicated marketing specialist who guides you every step of the way. Whether you're launching a new website, creating email or text campaigns, or optimizing your digital strategy, our experts help ensure your automotive scheduling software drives more revenue and keeps your shop growing.

AUTOMOTIVE MARKETING SUITE

SocialCRM

social crm related page

Boost customer retention with engagement services designed to help you manage, automate and track customer interactions seamlessly.

LEARN MORE

LocalSearch

local search related page

Attract new customers in the digital space with a professional website and Google search optimization tools to rank higher in local searches.

LEARN MORE

Google Ads

google ads related page

Elevate your online marketing efforts with targeted Google Ads that connect you with customers actively searching for auto repair services.

LEARN MORE

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(888) 724-6742

16067 Babcock St.
San Diego, CA 92127

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Total Shop Solutions - Page
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A Product Trainer will contact you within two business days to schedule a one-on-one training session.

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We’ve received your request for technical support. A Technical Support Specialist will contact you within 1 business day.

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Your Target Market Request form has been sent. Your SocialCRM support agent will contact you to discuss any specifics, if needed.

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Thank you for submitting your feedback to the Software Development Team. All submitted feedback is reviewed. If our software development team has any questions, we may contact
you to get additional information.

Thank you

Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

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Your response has been received. If you have any further questions or require additional assistance, please contact Customer Care by calling 888.724.6742.

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Your request has been sent.

A Product Content Support agent will respond normally within one business day or sooner.

If you have an issue that cannot be addressed by email or requires immediate assistance, please call our Product Support department at .888.724.6742 and select option 4.

Thank you for choosing Mitchell 1

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Thank you for your interest in Mitchell 1 products. A Customer Service Agent will contact you within 1 business day.

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Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email [email protected].

Thank you

We have received the information for your business website from SocialCRM LocalSearch.

Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

If you have any questions, please call 888-724-6742 – Option 5.

Thank you for being a SocialCRM customer!

Thank you

Thank you for your interest in SocialCRM.

Your request has been submitted.

You will receive a copy of the information you submitted at the email address provided.

If you have an issue that requires immediate assistance, call us at 1-888-724-6742.

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Please allow 30 business days for your request to be processed.

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We’ve received your request for assistance with your Mitchell 1 account. A Customer Service Agent will contact you within 1 business day.

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We’ve received your request for a call back. A Customer Service Agent will contact you within 1 business day.

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Thank you for contacting Mitchell 1 to discuss data integration opportunities. Clients who meet the requirements will be contacted to discuss a potential opportunity.

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Your upgrade request for Accounting Link has been received. A Customer Service agent will contact you shortly.

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Your details have been successfully submitted!

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

How to find your account number

Ready to drive more customers to your shop?Book a quick, no obligation demo to get started

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Ready to speed Class 4-8 truck repairs?Book a quick, no obligation demo to get started

Ready to grow your auto repair business?Book a quick, no obligation demo to get started

Ready to accelerate auto repairs?Book a quick, no obligation demo to get started