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          PRODEMAND

          For Autos & Light Duty Trucks

          Diagnostic, estimating, OEM repair information and exclusive expert-based fixes delivered together.

          TRUCKSERIES

          For Class 4-8 Trucks

          All-in-one resource for repair information, trouble code procedures and labor estimating tools.

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          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools to help you manage every aspect of your shop more efficiently and profitably.

          MANAGER SE TRUCK EDITION

          For Class 4-8 Trucks

          Shop management software designed for independent shops that service medium- to heavy-duty trucks.

        • Shop Marketing

          SOCIALCRM + LOCALSEARCH

          Digital Marketing

          SocialCRM: Retain customers with powerful digital marketing, customer engagement tools and targeted marketing promotions.

          LocalSearch: Attract new customers with a professional website and Google optimization tools to rank higher in search engines.

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          PAID SEARCH

          Attract new business with targeted Google Ads that reach customers actively searching for your services.

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          (888) 724-6742

          16067 Babcock St.
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          PRODEMAND

          For Autos & Light Duty Trucks

          Automotive repair, diagnostic and estimating information.

          TRUCKSERIES

          For Class 4-8 Trucks

          Repair information, trouble code procedures and labor estimating.

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools that improve shop efficiency & profitability.

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          SOCIALCRM

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          Shop marketing templates and resources to promote your business.

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          Request a 3rd-party integration for ProDemand or TruckSeries.

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TRUCKSERIESFor Class 4-8 Trucks REPAIR INFORMATION

 

BOOK FREE DEMO

ALL MAKES, ALL MODELS.
COMPLETE COVERAGE.

Get trucks back on the road faster with the most comprehensive repair information for medium-to-heavy duty trucks at your fingertips. With TruckSeries, you'll speed repairs with instant access to features like scalable wiring diagrams, component locations, step-by-step procedures, and consolidated ADAS information – all powered by our exclusive search technology, 1Search Plus. Click on each feature to learn more.

Wiring Diagrams
TMC Recommended Practices
ADAS Quick Reference
Photos & Component Locations
Torque Specifications
1Search Plus
Automatic Updates

Wiring Diagrams

The powerful wiring diagrams in TruckSeries include interactive features that build on intelligent navigation that takes you directly to the specific diagram for the component you searched for — with traces automatically highlighted. The full set of interactive features includes:

  • Component names in the diagrams are active links that connect directly to complete component information
  • When you open that diagram, all wires from that component will automatically be highlighted
  • The ability to toggle highlighting of associated wires for any component without having to click each wire separately
  • A simplified view of complex diagrams with highlighting that extends across all the pages until the wire reaches its termination point
  • Zoom and orientation are maintained across multiple pages, making it easier to navigate
  • Hidden wires appear faded but do not disappear entirely, providing detail while preserving the big picture

TMC Recommended Practices

In partnership with the ATA’s Technology & Maintenance Council (TMC), Mitchell 1 has merged the contents of TMC Recommended Practices (RP) into TruckSeries. TMC’s best practices provide unparalleled technology and maintenance guidance for truck fleets and manufacturers.

More than 500 voluntary technical standards are included in the current edition of TMC’s Recommended Practices Manual. Users can quickly identify and reference the appropriate RPs for any given job via the program’s 1Search Plus card-based format or through the Service Manual view.

Once a vehicle is selected in TruckSeries and a component is identified, the 1Search Plus view will include an index card for “Recommended Practices,” which lists RP’s that are associated with the vehicle and component.

 

ADAS Quick Reference


TruckSeries truck repair software makes it quick and easy to find the information needed to diagnose, repair and calibrate trucks equipped with ADAS — Advanced Driver Assistance Systems. Simply select a vehicle, click the Driver Assist (ADAS) Quick Link button, and you have immediate access to a table that consolidates all the ADAS information for the vehicle in a single location.

You get the full picture of the ADAS features and components, and can simply click to select the repair and calibration information you want. There’s no need to perform multiple lookups to find each piece of information separately.

Unlike cars and light duty trucks, the manufacturer of the ADAS component for a particular vehicle is not always known for Class 4-8 commercial trucks. TruckSeries provides that detail with the component name when needed, or when it is known. Additionally, the software takes into consideration the component location on the vehicle (left, right, forward, outside, etc.) to help guide the technician and increase efficiency.

Photos & Component Locations

With TruckSeries, you can take the guesswork out of your next truck repair job. Full-color high resolution digital pictures of components, connector views and locations are included, giving you access to the industry’s best real-world insights, before you even pick up a wrench.

Torque Specifications

Finding the specific torque specifications you need for the job can quickly become a hassle. With TruckSeries, there is no more hunting around for specifications separately — with context-sensitive specifications, torque specs are always available for your current vehicle lookup.

1Search Plus

Improve your information lookup with 1Search™ Plus, our advanced search technology that scans the vast database of Mitchell 1 content and returns only the specific information you need. It’s all targeted to the Class 4-8 truck in your bay in an easy-to-use graphical design.

Select a vehicle, enter a search term, and 1Search Plus returns information in a unique, user-friendly layout that resembles the apps you see on a smartphone. The card-based format presents targeted results in specific categories, leading you directly to the information you want and cutting out the clutter.

Automatic Updates

New content is automatically added every 30 days, so you can rest assured knowing that you have the most up-to-date repair information.

EXPLORE MORE TRUCKSERIES FEATURES

Diagnostics

Move from Diagnostic Trouble Codes (DTCs) to repair in seconds with the RepairConnect module.

LEARN MORE

Labor Estimating

Quickly produce precise labor time estimates with the TruckLabor module.

LEARN MORE

Shop Management

Seamlessly integrate with Manager SE Truck Edition to streamline workflow and track shop activity.

LEARN MORE

Want to Learn More?

Connect with Your Local Rep Today.

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Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email antipiracyteam@mitchell1.com.

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Thank you for your interest in SocialCRM.

Your request has been submitted.

You will receive a copy of the information you submitted at the email address provided.

If you have an issue that requires immediate assistance, call us at 1-888-724-6742.

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We have received the information for your business website from SocialCRM LocalSearch.

Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

If you have any questions, please call 888-724-6742 – Option 5.

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Your request has been sent.

A Product Content Support agent will respond normally within one business day or sooner.

If you have an issue that cannot be addressed by email or requires immediate assistance, please call our Product Support department at .888.724.6742 and select option 4.

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Your response has been received. If you have any further questions or require additional assistance, please contact Customer Care by calling 888.724.6742.

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Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

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Thank you for submitting your feedback to the Software Development Team. All submitted feedback is reviewed. If our software development team has any questions, we may contact
you to get additional information.

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Your Target Market Request form has been sent. Your SocialCRM support agent will contact you to discuss any specifics, if needed.

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We’ve received your request for technical support. A Technical Support Specialist will contact you within 1 business day.

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A Product Trainer will contact you within two business days to schedule a one-on-one training session.

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Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

How to find your account number

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Ready to speed Class 4-8 truck repairs?Book a quick, no obligation demo to get started

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Ready to accelerate auto repairs?Book a quick, no obligation demo to get started