When it comes to vehicle maintenance, being proactive is just as critical as reactive services when a car rolls into your bay. Mitchell 1’s recent partnership with Voyomotive – the creator of VOYOLink, connected car technology – has helped usher in a new era of proactive services for auto repair shops.
The VOYOLink web-based platform delivers alerts to vehicle owners and their connected shops. The good news is that the service is absolutely FREE for Manager SE users.
The VOYOLink seamlessly integrates with Manager SE and covers a wide range of crucial notifications – from scheduled service reminders to intricate engine and transmission problems – and even codes related to ABS and airbag systems.
VOYOLink can also detect issues that often don’t trigger a warning light on the dashboard. In fact, many vehicle owners were unaware of underlying problems until contacted by their auto repair center. This proactive approach not only ensures timely repairs but also prevents potential safety hazards.
Shops report that VOYOLink has increased service visits and customer satisfaction, translating to increased revenue. It also helps shops optimize scheduling, parts purchasing and technician assignments, so you can get a jumpstart on maintenance tasks before the vehicle arrives at your shop.
How it Works
The integration is made possible with the VOYOLink web-based platform and VOYO OBD-II telematic devices that connect vehicle owners to Manager SE-equipped repair shops.
Once the device is installed in the vehicle and connected, it sends vehicle data directly to the selected repair shop in real time. Customers can request to link to a shop through the search capability on the VOYOLink website and find “Connected Shops” in their area.
As the shop manager, you will receive a notification of the vehicle owner’s request in your Manager SE system. You can review the customer’s profile and decide if they’re a good fit for your shop. After accepting the request to connect the vehicle to your management system, the device will start sending you alerts.
Getting Started
Becoming a “Connected Shop” takes less than three minutes. Simply visit www.VOYOLink.com/M1 and create an account. Once your account is created, your customers can link to your shop with a single click from the VOYOLink website and alerts will be automatically posted to Manager SE.
Connect VOYOLink to your Manager SE account today:
CLICK HERE
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