Shop Connection Blog
Your Customers Want Text Messages – But Don’t Take Our Word for It
May 9, 2019
Texting is now the most used form of communication for Americans under the age of 50. Here's how you can jump on the texting bandwagon at your auto repair shop to improve your customer retention by building better relationships through text messages. Read More
ProDemand Update: Part Number Search
May 8, 2019
We've added more options for your information look-up. Now 1Search Plus can search via part number.
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CHARGE IT!
April 17, 2019
Today’s trucks require a fully charged battery to power the engine along with all the added accessories. Let’s take a look at what is required to correctly charge a battery.
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How to Maximize Technician Resources at a Time of Tight Supply
April 12, 2019
In a tight labor market, when it’s a challenge to find and keep quality commercial vehicle technicians, anyone responsible for maintaining these vehicles must maximize the resources available.
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Diesel Exhaust Fluid FAQs
March 26, 2019
During cold months, it’s not uncommon for a truck’s diesel exhaust fluid to freeze. These FAQs cover the most common questions that truck owners have when it comes to frozen DEF. Read More
Technician’s Training Tip – Greasing the Clutch
March 20, 2019
Not long ago, a friend and I were reminiscing about maintenance issues we had encountered when we were working as truck techs. He brought up how during regular maintenance some of the mechanics would miss lubricating the clutch cross-shaft and throw-out bearing.
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SocialCRM Adds Google Ads to Its Auto Shop Marketing Services
March 13, 2019
Seeing the need from our shops, we are pleased to announce a major addition to SocialCRM’s digital marketing portfolio, Google Ads — online paid search advertising.
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