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Shop Connection Blog

Put Your Stamp on Customer Emails in Manager SE
February 6, 2021
Mitchell 1 continues to bring new and improved features to auto shop owners and managers, helping them make their everyday tasks just that much easier. Manager SE now allows users the ability to edit and build their email messages with the launch of the new Email Template Editor. Learn more about it here in this blog.
Read More
Optimizing with Integrated Engine Components
February 3, 2021
The heavy truck engine compartment is a busy environment to say the least.  Much like popular cities such as San Francisco and New York, space always comes at a premium. In order to optimize all the available space in the engine compartment, OEMs have turned to integrating ancillary items with the goal of more effective use of space. In doing so, they provide other benefits as well.
Read More
SureTrack Community Fix: Ready For Your Screen Test
February 2, 2021
Mitchell 1 SureTrack Real Fix LogoVehicles today come with more and more screens and when a blank one is staring you in the face, you may not know where to start testing. SureTrack community member "grizz81" had a GMC Terrain SUV in the shop where the radio and touch screen weren't working. They posed the question to the community, and with the help of fellow community member "Dmckemie12" and others, they were able to resolve the issue quickly.
Read More
SureTrack Community Fix: Bad Mix
January 26, 2021
Mitchell 1 SureTrack Real Fix LogoHaving a new trouble code after you do repairs, and there are no symptoms, can be frustrating. SureTrack community member "germanautorepairM" had a BMW 335i in the shop that they repaired a misfire situation but now have a code 29E0 (P0171). They posed the question to the community, and with the help of fellow community member "BMWTECH' and others, they were able to resolve the issue quickly.
Read More
Tips for Hydraulic Brake Maintenance
The winter months bring some challenging conditions for commercial trucks. Snow, rain and mud seem to get into everything, particularly the brakes. All that wet muck tends to find its way into the wheel brake assemblies, adding a nice layer of grinding material and creating less-than-ideal operating conditions. But honestly, brakes have challenges all year round. See how Mitchell 1's TruckSeries can help you maintain your commercial fleets brakes and keep your trucks running all year!
Read More
Rubber on the Road
January 20, 2021
Driving down the road at some point all of us have noticed the large and small chunks of tire rubber on the country’s highways and byways. Most technicians know these road hazards can be attributed to big rig trailer tires that have failed and separated; most likely due to low tire pressure or improper re-treading. These faulty repairs can cause accidents due to swerving, and hundreds of thousands of dollars worldwide in property damage to vehicles and infrastructure.
Read More
Tire Pressure in Cold weather specifications
Featured TPMS Tip: 2011-2016 Ford Expedition, Lincoln Navigator
Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle
Read More
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Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

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