Shop Connection Blog

Towing a dead vehicle into a shop is a fairly common situation. But doing it three times is too much, especially when it won't act up when it's there. SureTrack community member ZachR had a Mazda Tribute that would stall hours away from the shop but not when it was there. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to finally figure out what was wrong with it and repair the problem.
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Customer relationship management has to do with the systems and strategies used to help a business organize and store its consumer data in a central location or database. Learn how Mitchell 1 can help your shop with its suite of marketing and management products in this new blog.
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Water is necessary for life but sometimes it can be the cause of death, especially when mixed with electronics. SureTrack community member mtbittinger had an Acura MDX that came in twice for running poorly, both times with a melted coil. They found that water intrusion into the ECU might be the cause. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to try and diagnose the issue and while they didn't complete the repair the information found is useful to others.
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Is your texting service provider putting your shop at risk for substantial fines by the FCC? This blog is an update on an older blog of the same subject, but is as informational as ever.
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Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
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The new ADAS QuickLink navigates you to a list of components in the ADAS system, presenting a consolidated view of the component/system names, jobs that may require calibration, special tools needed, or if a scan tool is required.
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The evaporative emissions systems (EVAP) on vehicles is typically pretty straightforward and an important part of keeping the emissions in check. But when something goes wrong it can cause various issues. Follow this Real Fix to see how a hard starting Mazda with codes P0455 and P2187 was diagnosed and repaired.
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