Shop Connection Blog

A hard starting condition is annoying but might not bring a customer into the shop right away. They shouldn't put it off since it could have a simple solution with the proper diagnostics. Follow this Real Fix to see how a hard starting Mazda 6i was diagnosed and what component was causing the issue.
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You open the door, hop onto the seat, insert the key and turn it only to be welcomed with a "NO CRANK". The fix may be easy and you could be back on the road quickly or it could mean your truck's sidelined for quite some time. But with Mitchell 1's TruckSeries, preventing such events from happening is best way to keep your trucks on the road running smoothly!
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The first modern cylinder deactivation system produced was the 1981 Cadillac V8-6-4 and that was a big flop. It's now a common feature of multiple vehicles and generally trouble free. But when you have a vehicle so equipped and it has intermittent performance you might blame that system. SureTrack community member pdmason1492 had a 2013 RAM 1500 truck with a MDS 5.7L engine with intermittent a misfire problem and thought that maybe the cylinder deactivation system might be involved. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to finally figure out what was wrong with it and repair the problem.
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Out with the old and in with the new! Care to change the daily lull of looking at your hum-drum work-in-progress screen with exciting colors? Learn how it is now possible to customize your WIP Status column entries using colors to inform all Manager SE users what the story is at-a-glance here in this blog from Tim McDonnell, Sr. Product Marketing Manager for ManagerSE.
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Mitchell 1 provides TPMS information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!
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Towing a dead vehicle into a shop is a fairly common situation. But doing it three times is too much, especially when it won't act up when it's there. SureTrack community member ZachR had a Mazda Tribute that would stall hours away from the shop but not when it was there. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to finally figure out what was wrong with it and repair the problem.
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Customer relationship management has to do with the systems and strategies used to help a business organize and store its consumer data in a central location or database. Learn how Mitchell 1 can help your shop with its suite of marketing and management products in this new blog.
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