Shop Connection Blog

Mitchell 1 is pleased to announce it has integrated its Manager SE Shop Management software with VOYOLink, an advanced telematics solution that enables shops to remotely monitor the health of vehicles through a next-generation OBD-II device. Developed by Voyomotive, VOYOLink is a web-based platform that allows vehicle owners to connect to a Manager SE shop with a single click.
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Technicians are at a disadvantage when a customer's car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn't run and some parts had been replaced by another shop. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
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With today’s trucks, drive axles tend to be ignored because they are largely trouble free. However, axles can experience leaks, among other issues, because sealing surfaces on rotating parts wear over time.  Vents can also get plugged up and cause an oil leak. But a few simple maintenance steps can keep those axles running smoothly.

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Samuel Payne Reed, a founding father of Mitchell 1 Auto Repair Information, had a deep passion for sharing his love of technology.  As an educator and innovator, his principles of service remain foundational for technicians and the repair information that Mitchell 1 continues to provide.
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Speed up your vehicle check-in and inspection processes with ProSpect, a cost-effective digital vehicle inspection app that seamlessly integrates with the Manager™ SE shop management system.

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Sometimes you'll be chasing your tail trying to fix an issue. You'll find things along the way that might be the cause but it turns out to be something simple. SureTrack community member DNunez had a GMC Yukon in the shop with random misfires. They found several things to fix but still had the misfires. They posed the question to the community, and with the help of fellow community member Halsauto, and others, they were able to resolve the issue quickly.
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With warmer weather emerging, your truck's HVAC sub-systems and components that helped keep the cold at bay need some attention. Here are some tips to keep the system in peak performance.
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