Shop Connection Blog

The SureTrack Community helped bring crucial insight to light to diagnose a high-pressure fuel system issue. Multiple tests are performed to verify the diagnosis of a faulty fuel injection pump. This SureTrack Real Fix highlights the power of community support, expertise, and experience, where automotive professionals help each other tackle the most challenging issues.
Read More

Meet Benjamin Hart, a successful automotive repair shop owner with an inspiring story about overcoming addiction and recovering from homelessness. Through resilience and unwavering determination, his journey is a testament to the power of pursuing one's passion and the transformative impact of education and hard work.
Read More

There are numerous components on a truck that hold potential energy. Take for instance, a driveshaft, which can be suddenly converted to kinetic energy and become a hazard if it's not removed with caution. Learn more in Jake Schell's monthly column published in Fleet Equipment magazine.
Read More

It's difficult to identify a diagnosis when a vehicle rolls into the shop with a check engine light, and the scan tool brings up a variety of codes. With the help of the SureTrack Community, this Audi A6 was quickly corrected and back on the road in no time. The post provides a detailed account of the diagnostic steps taken, including the use of scan tools, lab scopes, and multimeters to identify the problem and find a resolution.
Read More

The SureTrack community proved its strength yet again when a member posted about a 2010 Volvo XC90 in their shop. The vehicle had a check engine light illuminated and was experiencing a loss of power, much to the customer's frustration. Eager to resolve the problem, the technician posted the question to the community, and with the help of fellow knowledgeable members and the use of a multi-meter on a Snap-on scan, they were able to identify the root cause and solve the issue quickly.  
Read More

It’s difficult to diagnose the issue when after various repairs, the same code will not budge. SureTrack community member VT-David had a Toyota Camry in the shop with a transmission issue and code even after a transmission overhaul. The pressure control for the SL2 Solenoid was the first problem. After the Solenoid was replaced and ensuring wiring is not damaged, the same code still appeared. They posed the question to the community, and with the help of fellow community member 1Quick6 and others, they were able to resolve the issue quickly.
Read More

In this blog post, we'll walk you through the step-by-step instructions on how to create a quote using ProDemand's Estimate Guide. This comprehensive tool integrates labor times, OEM parts pricing and parts diagrams onto a single page, providing easy access to all the information you need.  
Read More