Shop Connection Blog

Managing online reviews just got easier. With the new Review Insights feature and SocialCRM, shops can track customer feedback across platforms like Google and Facebook in one dashboard. Discover trends, recognize employees, and improve service—all while boosting your shop’s reputation. Learn how Review Insights turns reviews into a powerful marketing tool.
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A 2005 Chrysler 300C was towed in for a start/stall issue but revealed a deeper transmission fault. Despite clean fluid and proper levels, the car wouldn’t move in gear. Diagnosis uncovered a broken transmission dipstick tube—likely causing water intrusion. Replacing the transmission restored driveability after a frustrating cycle of trial and error.
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Check engine light on with injector circuit faults for cylinders 5 and 7—but the truck runs fine? Despite prior injector and PCM replacements, resistance readings on injectors 5 and 7 spiked when warm. Load testing confirmed the issue. Replacing both injectors resolved the fault codes, restoring full reliability.
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Check engine light on in a 2017 Alfa Romeo Giulietta? A faulty engine oil pressure sensor triggered code P1541. Diagnostics confirmed proper oil pressure but incorrect sensor readings. Replacing the sensor resolved the issue—live data returned to normal, and the warning light stayed off after a successful road test.
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Mitchell 1 was honored to support the Service Information Skills station at the Arkansas Technician Championship, held Friday, June 26, at the Embassy Suites Convention Center in Rogers, Arkansas. It’s always a highlight for our team to take part in these competitions and see firsthand the incredible talent and dedication of the technicians who keep our industry moving.
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ABS light on in a 2015 Nissan Micra? A faulty brake light switch was the culprit. Diagnostics confirmed intermittent continuity despite intact wiring and fuses. Replacing the switch resolved the issue—no more warning lights, and the system now functions flawlessly. A simple fix for a potentially confusing warning.
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ADAS features like lane keeping and emergency braking rely on sensors easily disrupted during common repairs. Even minor misalignments can cause major issues. Auto shops must recalibrate ADAS components after work like alignments or windshield replacements to ensure safety. Staying informed and using tools like ProDemand is essential.
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