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          PRODEMAND

          For Autos & Light Duty Trucks

          Diagnostic, estimating, OEM repair information and exclusive expert-based fixes delivered together.

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          For Class 4-8 Trucks

          All-in-one resource for repair information, trouble code procedures and labor estimating tools.

        • Shop Management

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools to help you manage every aspect of your shop more efficiently and profitably.

          MANAGER SE TRUCK EDITION

          For Class 4-8 Trucks

          Shop management software designed for independent shops that service medium- to heavy-duty trucks.

        • Shop Marketing

          SOCIALCRM + LOCALSEARCH

          Digital Marketing

          SocialCRM: Retain customers with powerful digital marketing, customer engagement tools and targeted marketing promotions.

          LocalSearch: Attract new customers with a professional website and Google optimization tools to rank higher in search engines.

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          Attract new business with targeted Google Ads that reach customers actively searching for your services.

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          PRODEMAND

          For Autos & Light Duty Trucks

          Automotive repair, diagnostic and estimating information.

          TRUCKSERIES

          For Class 4-8 Trucks

          Repair information, trouble code procedures and labor estimating.

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools that improve shop efficiency & profitability.

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          Shop marketing templates and resources to promote your business.

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          Dealing with a tricky issue? Access expert knowledge derived from over 1 billion professional repair records.

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          Connect with thousands of professional technicians who are experiencing the same issues as you are.

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          ABOUT MITCHELL 1

          OUR HISTORY

          For more than a century, we've remained true to our mission: to be a trusted partner to our shop customers.

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          Hear firsthand how our solutions have helped customers improve shop efficiency and profitability.

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PRODEMAND
DIAGNOSTICS
AND REPAIRS

BOOK FREE DEMO

OEM INFORMATION AT YOUR FINGERTIPS

Things move fast in an auto repair shop, and having tools that move as fast as you do is essential. ProDemand delivers complete OEM repair information and exclusive real-world expert knowledge in a single lookup, so you can spend less time searching for information and more time repairing vehicles.
Click on each feature to learn more.

1Search™ Plus
Wiring Diagrams
ADAS Quick Reference
Plate-to-VIN Decoding
Top 10 Repairs List
Current & Complete TSBs
Multimedia
Go Mobile
Vintage Coverage

1Search™ Plus

Get to the fix faster with 1Search™ Plus – the industry's most powerful search engine that delivers targeted results straight to your screen. The intuitive graphical card layout is perfectly aligned with a technician’s workflow, returning results in specific categories.

OEM and real-world information are fully integrated, reducing your navigation time. Its advanced taxonomy understands what you’re searching for – guiding you directly to the information you need while cutting out the clutter.

 

Wiring Diagrams

Power up your auto repair shop with the industry's BEST interactive wiring diagrams, designed to simplify diagnostics for complex electrical repairs. Technicians can easily trace circuits, identify components and pinpoint issues with enhanced accuracy.

The interactive feature allows zooming, highlighting and toggling between views, saving time and enabling precise diagnostics. Component names in the diagrams are clickable links, taking you directly to the data you need for faster, more efficient electrical repairs. Key features include:

  • Exact diagram jumps enable quick navigation between related diagrams
  • Trace-to-trace capabilities seamlessly follow the electrical circuit flow
  • Component wires automatically highlighted across multiple diagram pages

ADAS Quick Reference

With today’s sensor-based vehicles, accurate ADAS calibration and repair are crucial for vehicle safety and performance. Even common jobs like wheel alignments are no longer simple, due to critical calibrations that must be precisely set on ADAS-equipped vehicles.

ProDemand has your back. Simply click the Driver Assist (ADAS) Quick Link button, and you instantly see the full picture of all the ADAS features and components for the selected vehicle. Depending on the year/make/model, some of the ADAS features you are likely to see in your shop include:

  • Collision Warning Indicator
  • Automatic Emergency Braking
  • Lane Departure Alert
  • Lane Assist
  • Adaptive Cruise Control
  • Adaptive Headlights
  • Blind Spot Indicator
  • Rear Cross Traffic
  • Automated Parking… and more!

 

Plate-to-VIN Decoding

ProDemand’s Plate-to-VIN Decoding feature streamlines vehicle identification by quickly translating license plate numbers into detailed VIN data. This tool enhances accuracy and efficiency, allowing technicians to access comprehensive vehicle specifications, history and repair information without manual VIN entry.

By automating the decoding process, the feature reduces errors, speeds up diagnostics and ensures technicians have precise data at their fingertips – ultimately boosting productivity and improving repair outcomes.

 

Top 10 Repairs List

Boost your repair shop's efficiency with ProDemand’s Top 10 Repairs List. With this exclusive feature, you’ll get a powerful head start to an accurate diagnosis, based on collective knowledge from millions of actual repairs and insight from professional technicians. With every lookup, ProDemand organizes the most common issues for the current vehicle into an easy-to-use list arranged by category, including components, codes, symptoms and lookups in ProDemand.

 

Current & Complete TSBs

Stay ahead of the curve with Mitchell 1 ProDemand’s Technical Service Bulletins(TSBs)! Get up-to-date, comprehensive repair information including manufacturer updates, recalls and common issues. This feature ensures technicians are always informed, enhancing diagnostic accuracy and repair quality.

By addressing known problems effectively, you reduce repeat visits and improve repair efficiency. Elevate your customer service with timely, relevant information to adhere to the latest manufacturer recommendations and best practices.

 

Multimedia

Elevate your repair capabilities with ProDemand’s OEM video and audio media clips! Access detailed audio clips to identify and diagnose vehicle sounds, and watch live-action video clips of procedures as if you were in the bay.

This immersive feature provides clear, practical insights, helping you understand and execute repairs with precision. Enhance your diagnostic accuracy and efficiency with real-world visual and auditory guidance, ensuring top-notch service for every vehicle.

 

Go Mobile

Access OEM and expert-based repair information directly at the vehicle, exactly where you need it. Optimized for tablet devices, ProDemand ensures you can effortlessly retrieve and view crucial content no matter where you’re working.

Enhance your diagnostic accuracy and streamline your workflow with on-the-go access to essential repair data. ProDemand makes every job quicker and more precise – your ultimate tool for mobile vehicle repairs.

Vintage Coverage

 

For vintage car repairs, ProDemand stands out with online service manuals for domestic and import vehicles dating back to 1960, and in-house support via paper manuals dating back to 1912. You can explore detailed engine mechanical, performance, HVAC, chassis data and electrical diagrams with the standard vehicle selector.

With fully illustrated with photos and diagrams, ProDemand’s vintage vehicle data ensures you have all the information needed to service a wide range of cars and light trucks, old and new. Simplify your process and cut through the clutter for any make or model.

The BEST Wiring Diagrams in the Industry

Our best-in-class interactive wiring diagrams let you zoom in on the most intricate diagrams with no loss in clarity. The advanced navigation takes you to the specific diagram for the component, ground, connector or splice you searched for – with traces automatically highlighted.

Our wiring diagrams are created with a consistent style across all OEMs, so you can easily read any diagram for any vehicle in the database.

LEARN MORE

Featured Customers: 4.8 rating out of 2035

WITH PRODEMAND,
DIAGNOSING & FIXING
ISSUES IS A BREEZE.
IT’S A REAL
GAME-CHANGER

Ben Hart | Owner, TBH Auto Care
San Diego, California

EXPLORE MORE PRODEMAND FEATURES

SureTrack

SureTrack includes expert-based Real Fixes, Top Repairs, Causes & Fixes, and more, backed by an interactive community.

LEARN MORE

Estimating

Produce fast, accurate estimates for labor times, OEM pricing and parts diagrams in a single lookup.

LEARN MORE

Maintenance

Quickly see all tasks relevant to your specific vehicle and create/print a checklist with OEM maintenance information.

LEARN MORE

SOLUTIONS FOR
CLASS 4-8 TRUCKS

LEARN MORE

BUNDLE &
SAVE

LEARN MORE

Want to Learn More?

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16067 Babcock St.
San Diego, CA 92127

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Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email antipiracyteam@mitchell1.com.

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If you have an issue that requires immediate assistance, call us at 1-888-724-6742.

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Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

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Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

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Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

How to find your account number

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