Press Releases

Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner SureCritic™ and AAA. Consumers visiting AAA Approved Auto Repair facilities that have Mitchell 1 SocialCRM can now receive a link to the AAA customer satisfaction survey by way of Mitchell 1...
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The latest release of Mitchell 1 Manager™ SE Truck Edition truck shop management software includes new technician productivity tracking features. Repair facilities using Manager SE Truck Edition can now capture productivity data as their technicians clock in and out of labor operations. The new Technician Time Manager in Manager™ SE Truck Edition tracks a technician’s actual time spent...
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Christopher Funk of Monticello, Iowa was named the 2021 Mitchell 1 / National Institute for Automotive Service Excellence (ASE) Technician of the Future during the ASE Board of Governors Meeting and Annual Technician Awards held recently in Scottsdale, Arizona. Funk received a $1,000 cash prize, as well as airfare and hotel accommodations to attend the event to receive...
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The upcoming software release of the Mitchell 1 Manager® SE auto shop management system includes new technician productivity tracking features that allow shops to automatically generate productivity statistics as their technicians clock in and out of labor operations and provides the option to track employee shift hours. “We’re delighted to introduce time management features with tracking and measurements...
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With the latest release of ProDemand® auto repair information, Mitchell 1 has added exclusive features to its award-winning wiring diagrams, enhancing diagram navigation and making connectors, grounds and splices not only searchable, but also interactive. "Over the past few years, we have made significant improvements to the wiring diagrams in ProDemand, streamlining navigation and linking diagrams to component...
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Mitchell 1 announces its ProDemand® Estimate Guide was chosen as a 2021 Professional Tool & Equipment News (PTEN) People’s Choice Award winner. “We are honored to be recognized as a People’s Choice Award winner and would like to thank all of the automotive service professionals who voted for our ProDemand Estimate Guide as one of the best products...
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Mitchell 1 announces the return of its “Thank You Thursdays” sweepstakes, running now through Dec. 14. Every Thursday, one lucky winner of a $100 gift card will be awarded on the Mitchell 1 Facebook page. “We brought back our popular ‘Thank You Thursdays’ sweepstakes in time to gear up for the holidays. It’s another way to show our...
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