System Requirements

The follow are the recommended requirements for Mitchell 1 products. These requirements are subject to change with new releases and updates.


ProDemand

High Speed Internet Connection • 1024×768 Resolution Monitor (minimum resolution highly recommended) • Latest version of the following Web Browsers:

  • Internet Explorer***
  • Firefox
  • Chrome

***Note: IE6 and IE7 are not compatible. With IE8, you will be required to install an SVG viewer. New features will only work with latest version of Internet Explorer.


ProDemand Mobile

High Speed Internet Connection • Best viewed on 1024×768 Resolution Monitor (minimum resolution highly recommended) • 7” tablet or larger

  • iOS7 or later
  • Android 4.1 or later

SureTrack

High Speed Internet Connection • 1024×768 Resolution Monitor (minimum resolution highly recommended) • Latest version of the following Web Browsers:

  • Internet Explorer***
  • Firefox
  • Chrome

***Note: IE6 and IE7 are not compatible.


TruckSeries

TractorTrailer | MediumTruck | RepairConnect | TruckLabor

High Speed Internet Connection • 1024×768 Resolution Monitor (minimum resolution highly recommended) • Latest version of the following Web Browsers:

  • Internet Explorer***
  • Firefox
  • Chrome

***Note: IE6 and IE7 are not compatible. With IE8, you will be required to install an SVG viewer. New features will only work with latest version of Internet Explorer.


Manager SE

Recommended Configuration for Manager SE •  32 or 64-bit Editions Windows® 7, Windows® 8 and Windows® 10 • Dual Core 2.2 GHZ or Higher • Four Gigabytes (GB) Random Access Memory (RAM) for Host/Server, Two Gigabyte RAM for Workstation computer • 8 Gigabytes available hard disk drive space • 19” color monitor at 1280 x1024 resolution • DVD-ROM Drive • Keyboard and Mouse • Printer • Broadband Internet Connectivity • Local Area Network

*This recommended configuration may not be compatible with future software releases.


Mobile ManagerPro

High Performance Wireless Router – Wireless must be secured and must not block LAN connectivity via wireless isolation nor port/protocol blocking in its firewall. Wireless coverage should have strong signal in all areas, including outside, where a Service Advisor or Technician will come in to contact with the vehicle. Wireless access points may be required at different, strategically located, points to achieve this. Only one device on the network should control DHCP (IP Address Assignment). If more than one device controls DHCP, this will create multiple sub-nets on the shops LAN and wireless devices will only work when connected to the same device that the data host machine is connected to. All computers on the network should be behind the same router that is issuing DHCP.

The data host machine should have a high end multi-core processor with 8GB RAM or more. This allows for a better user experience. Lower end processors with smaller amounts of RAM will work but will not perform as quickly. Remember that SQL server is designed for many concurrent connections. What point would it be to have a lower end CPU with smaller amounts of RAM hosting a SQL server database if all those concurrent connections have to wait in line to process? Again, it will work, just not as fast.

Mobile Device – Android OS version 4.2.2 or better with a 5 megapixel or better rear facing camera.


Manager SE Truck Edition

Refer to Manager SE for specifications


ProPack

Recommended
Memory: 2GB • Processor 2GHz Dual Core • Disk 300MB • Internet High Speed

Operating System
Windows 7 • Windows Vista • Windows XP

Software
.NET 4.0 Full Framework • Crystal Reports 2010 Runtime Reporting Engine • Dymo Label Writer Software

Drivers
Dymo Label Writer 450 Turbo • Zebra TLP 2824 • Zebra TLP 2824 Plus • Zebra-Cobra Striker

Optional Hardware
DYMO Label Writer 450 Turbo• Zebra TLP 2824 • Zebra TLP 2824 Plus • Zebra – Cobra Striker


Accounting Link

Shop Management Software: Manager SE, Manager SE Truck Edition or TeamWorks SE

Accounting Software:  QuickBooks, QuickBooks Online, Peachtree®, DacEasy®, Sage 50®, Epicor®, AccPac®, MAS90®, Great Plains®, Business Works®, Simply Accounting®, Multiledger®

Operating System:  Windows® 7, Windows® 8 and Windows® 10


Manager Enterprise Pro

Manager Enterprise Pro requires Windows® computers running Windows® 7 SP1, 8 and 10 running Microsoft .NET Framework 4.0, minimum screen resolution of 1280 x 800, a suitable Windows printer, and a stable hi-speed Internet connection. Manager Enterprise Pro is compatible with Windows 8.1 tablets, but is not compatible with Windows® RT, Android, or IOS.


QuickBooks 2.0

Manager:
Teamworks SE version 6.4e

Quickbooks:
Pro, Premier, and Enterprise versions 2009 to present (U.S. and Canada)

Windows:
XP, Vista, 7, and 8

Company File:
For customers new to the QBI, a new company file MUST be created in Quickbooks. Customers who are just upgrading QBI can use existing company file.