Reports
TRACK YOUR MARKETING PERFORMANCE AND RESULTS
The seamless integration of SocialCRM with Manager SE provides instant access to customer and business reports. Simply click the “SocialCRM Reports” button in Manager SE to view customer details and reviews. It’s quick and easy to see SocialCRM marketing results, including a notification star when a new consumer review is posted.
No other shop marketing service automatically sends targeted communications between service visits while also providing the information needed to strengthen relationships at the front counter.
KEY FEATURES
Your SocialCRM dashboard is completely interactive. For example, when you click on “All Responses” in the dashboard, you can see a list of every consumer who responded to the selected communications.
Just click on a specific customer's name in the dashboard, and you’ll see every communication they have received from you and all the details known about that customer.
This report compares over 10 different business metrics to the exact same time period last year. This allows you to compare your performance to the previous year, broken down by business day, week, and month.
We provide you with the national and state average numbers to compare your business’s invoice count and average invoice dollars. This provides you with insights into whether you’re getting your share of the business, or if external factors like the overall state of the economy are affecting your business.
We acquire customer emails for you and also give you the tools to collect and grow your customer email list. SocialCRM tracks your email list growth over six-month periods. Because emails are the most cost-effective way to market your business, having a program to grow your email list and track the results is critical to success.
Because it’s a fact that repeat customers will spend more on average, we believe consistent customer communication will result in increased loyalty and profitability. A monthly report is provided that shows the number of emails, postcards and other marketing communication that have been sent to your customers.
This report will remind you of the promotions you’re running and help you evaluate their effectiveness based on response rates.
WE'VE GOT YOU COVERED:
3 SERVICE LEVELS TO CHOOSE FROM
SocialCRM
Boost customer retention with engagement services designed to help you manage, automate and track customer interactions seamlessly.
LocalSearch
Attract new customers in the digital space with a professional website and Google search optimization tools to rank higher in local searches.
Google Ads
Elevate your online marketing efforts with targeted Google Ads that connect you with customers actively searching for auto repair services.
