Upgrade Your Management System for Instant Online Appointment Scheduling

Made possible with the integration of Mitchell 1’s Shop Marketing Software, SocialCRM

Is your auto repair shop burdened with customer appointment scheduling? Are you wasting valuable time scheduling appointments by phone, or manually sending emails and text messages? Mitchell 1 has your back with our Online Appointments feature. The powerful tool makes the scheduling process a breeze when you integrate Manager™ SE with SocialCRM shop marketing services.

The Online Appointments feature leverages automated text and emails, so you can run your shop with maximum efficiency and enhance your customers’ experience. The best part is you can manage all this on your Manager SE shop management dashboard. All it takes is 3 easy steps:

STEP 1: Customers can easily request appointments through the shop website or email links

STEP 2: With 1 click, you can confirm customer appointment requests directly in your management system!

STEP 3: Send automated reminders via email or text!

Are you ready to unlock the full capabilities of your Manager™ SE software? Let’s go!!

The process is initiated when the customer requests an appointment through your website or via SocialCRM emails.

When an appointment request comes in, you’ll receive an instant alert notification in real-time in your Manager SE software (shown below).

Your shop can then review the request and approve, or decline the appointment directly from the shop’s management system.


By integrating SocialCRM with your Manager SE software, your customers will receive a follow-up appointment reminder by email and/or text, without you having to lift a finger.

Online appointments create efficient workflows for your business so you can reduce the need for phone calls, and avoid navigating through different programs. You’ll save time and effort in obtaining new customers, confirming appointments, and sending follow-up reminders. Above all, you’ll boost sales and maximize your bottom line.

Want to learn more about SocialCRM and Online Appointments?

Request a FREE DEMO!

About the Author

Keri Cloud

Keri’s currently the SocialCRM Marketing Manager and has been with Mitchell 1 since 2011. Prior to joining the Mitchell 1 team she spent 13 years as a supervisor for a Fortune 500 real estate property management company.