Shop Connection Blog

Need to make a new SureTrack account for your technicians? Follow the steps in this blog and enable your techs to access thousands of fixes from auto professionals like yourself.
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Having to figure out what's wrong with a vehicle after someone else works on it can be a challenge. In this case, a rebuilt transmission has to be torn down to find the cause. SureTrack community member MIKE1968 had a Ford F150 in the shop that would fall out of gear when coming to a stop. They posed their question to the community, and with the help of fellow community member 1Quick6 and others, they were able to resolve the issue quickly.
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Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 4!
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Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!
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Sometimes being too cool is a bad thing, even though your dash is saying you're too hot. SureTrack community member harristech had a Chevrolet Silverado in the shop where the A/C would stop working and the instrument cluster had a message about the engine being too hot. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.
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When a drive shaft u-joint breaks it will usually disable the vehicle or cause some serious damage. This car kept on going. SureTrack community member bmaples had a BMW X3 where the front drive shaft fell out and was lost while the owner was driving and they needed help with what to look for when replacing it. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.
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Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 3!
Read More