Shop Connection Blog

The TruckSeries team at Mitchell 1 was honored to receive the 2023 North American Technology Innovation Leadership Award from Frost & Sullivan, based on research of the medium/heavy truck aftermarket industry. In this blog, our very own Jake Schell describes the powerful impact that recognition has had on employees since the company's founding over 100 years ago.
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The future of EV-powered trucks is in full swing, and with it, manufacturers face issues with battery charging times, particularly in cold weather. Learn more in this TruckSeries blog from our very own Devin Herrmann.
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There is simply no way a technician could possibly know all the in’s and out’s to every truck in service. But with the integration of TMC Recommended Practices within TruckSeries, technicians can instantly pinpoint valuable maintenance guidance – from among hundreds of technical documents –  with a click of a button.
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If you own or manage an auto repair shop, you know the delicate balance between the cost of labor and parts, building trust among customers, and the return on investment (ROI) for every car that comes through your shop. Tracking the actual efficiency of technicians, in particular, can be difficult when multiple technicians are working on the same...
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Editors Note: The following blog is part 4 of a series highlighting Manager SE’s new multi-vendor catalogs. Mitchell 1’s Shop Management customers can now register for free access to the Nexpart Multi-Seller eCommerce platform. This type of shopping platform makes it fast and easy for users to search across unlimited parts suppliers on a single screen and complete...
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Sometimes you need to go back to an old-fashioned method to diagnose a problem and find the cause. SureTrack community member Peirs13 had a GMC Sierra pickup in their shop that ran great but would intermittently go into limp in mode and set a bunch of codes. They did all the normal testing for the situation but still didn't find the cause. They posed the question to the community, and with the help of fellow community member ericsautomotive, and others, they were able to resolve the issue quickly.
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SureTrack Community, an experience-based repair information resource, was designed as an interactive community to connect automotive technicians so they can help each other out of tough repair situations. If you're a new SureTrack Community user, or even a seasoned one, a good place to start is with the SureTrack Frequently Asked Questions (FAQ) page.
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