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        • Repair Information

          PRODEMAND

          For Autos & Light Duty Trucks

          Diagnostic, estimating, OEM repair information and exclusive expert-based fixes delivered together.

          TRUCKSERIES

          For Class 4-8 Trucks

          All-in-one resource for repair information, trouble code procedures and labor estimating tools.

        • Shop Management

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools to help you manage every aspect of your shop more efficiently and profitably.

          MANAGER SE TRUCK EDITION

          For Class 4-8 Trucks

          Shop management software designed for independent shops that service medium- to heavy-duty trucks.

        • Shop Marketing

          SOCIALCRM + LOCALSEARCH

          Digital Marketing

          SocialCRM: Retain customers with powerful digital marketing, customer engagement tools and targeted marketing promotions.

          LocalSearch: Attract new customers with a professional website and Google optimization tools to rank higher in search engines.

          GOOGLE ADS

          PAID SEARCH

          Attract new business with targeted Google Ads that reach customers actively searching for your services.

  • Support
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          (888) 724-6742

          16067 Babcock St.
          San Diego, CA 92127

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  • Resources
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          PRODEMAND

          For Autos & Light Duty Trucks

          Automotive repair, diagnostic and estimating information.

          TRUCKSERIES

          For Class 4-8 Trucks

          Repair information, trouble code procedures and labor estimating.

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools that improve shop efficiency & profitability.

        • Library

          SOCIALCRM

          Marketing Resource Library

          Shop marketing templates and resources to promote your business.

          Toolkit

          Marketing Materials

            • Videos/Demos
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          Referrals

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          API Request

          Request a 3rd-party integration for ProDemand or TruckSeries.

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        • ShopConnection

          BLOGS & INSIGHT

          Explore the latest articles from Mitchell 1's subject-matter experts and guest bloggers, providing valuable insights and practical tips.

        • SureTrack

          REAL FIXES

          Dealing with a tricky issue? Access expert knowledge derived from over 1 billion professional repair records.

          COMMUNITY

          Connect with thousands of professional technicians who are experiencing the same issues as you are.

  • About Us
        • Our Story

          ABOUT MITCHELL 1

          OUR HISTORY

          For more than a century, we've remained true to our mission: to be a trusted partner to our shop customers.

        • Testimonials

          HEAR FROM OUR CUSTOMERS

          Hear firsthand how our solutions have helped customers improve shop efficiency and profitability.

        • Careers

          JOIN OUR TEAM

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GOLD STANDARD
AUTO REPAIR
SOFTWARE

Driving Shop Efficiency and Profits

  • Diagnostics and Repair Information
  • Shop Management Software
  • Shop Marketing Services

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YOUR PARTNER FOR SHOP SUCCESS

As a trusted partner in shops for 100+ years, we’re committed to helping your business thrive. Our vehicle repair solutions help simplify everyday tasks, so you can fix vehicles faster and drive more revenue for your auto repair shop.

Increase Shop Productivity

Streamline Workflows

Get More Customers

Make More Money

PRODUCTS

Repair Information

Our award-winning repair information is designed to help you diagnose problems, write accurate estimates and repair vehicles quicker and easier than ever.

  • Powerful search engine produces quick, targeted results
  • Intuitive card-based layout follows technician’s workflow
  • Interactive wiring diagrams simplify electrical diagnostics

PRODEMAND

Autos & Light Trucks

LEARN MORE

TRUCKSERIES

Class 4-8 Trucks

LEARN MORE

Shop Management

Industry-leading shop management software helps you run your business at maximum efficiency.

MANAGER SE
Autos & Light Trucks

LEARN MORE

TRUCK EDITION
Class 4-8 Trucks

LEARN MORE

Shop Marketing

Drive more business to your shop with an integrated, automated marketing program tailored to your needs.

SOCIALCRM
RETAIN CUSTOMERS

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LOCALSEARCH
ACQUIRE CUSTOMERS

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ABOUT US

Mitchell 1 began in 1918 with the simple idea that people needed information to fix cars. Today, we are an industry leader in every market we serve. Our success is built on our core values:

  • Heritage as a trusted partner in the shop
  • Innovation in solving customer challenges
  • Stability as a proud member of Snap-on, Inc.

PTEN: People's Choice Award Winner 2024Frost & Sullivan: Best Practices Award 2023 Market Leader: Customer Success Award 2022 PTEN Innovation Awards: Award Winner 2021 PTEN: People's Choice Award Winner 2020

MITCHELL 1 SHOWS ME THE FIX AT A GLANCE. THAT’S ALL I NEED.

Shaun | Owner, Buzzuto Motors
San Diego, California

WHO WE SERVE

General Auto Repair Shops

Multi-Shop Operations

Class 4-8 Truck Repair Shops

Fleet
Operators

Training and Education

Tire
Shops

Mobile Mechanics

Dealerships

PERSONALIZED
TECHNICAL SUPPORT

We uniquely provide unparalleled technical support at no additional
cost to ensure a smooth experience. Whether you need one-on-one
training with a technical expert or personalized support for your shop
marketing efforts, we’ll assist you every step of the way.

 TOTAL SHOP SOLUTIONS

Mitchell 1 is proud to be a member of the Total Shop Solutions family of Snap-on® brands that brings together best-in-class automotive repair products from across the industry.

Mitchell 1 Sun John Bean Pro-Cut

Hofmann Challenger Lifts Car-O-Liner

NEWS & BLOGS

In the Spotlight

Service Advisor
Mitchell 1 Enhances ‘Job View’ in Manager SE with Expanded Features for Managing Revisions
SAN DIEGO, Calif., May 27, 2025 – Mitchell 1 has introduced major enhancements to its Job View feature in the latest release of its Manager™ SE 9.2 shop management software, adding powerful new tools that give service advisors...
Read more
Trouble Logging In? Reset Your Password in Minutes

If you’re like most of us, keeping track of every password can feel like a full-time job. With so many...

Read more
Why Wiring Diagrams Are Critical for Diagnosing Electrical Problems in Today’s High-Tech Vehicles

As vehicles become more advanced, diagnosing electrical issues has become a whole new challenge for auto repair shops. Modern cars...

Read more

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Mitchel l: Site Footer Logo

(888) 724-6742

16067 Babcock St.
San Diego, CA 92127

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Mitchell1® is a registered trademark used herein under license.

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Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email antipiracyteam@mitchell1.com.

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Thank you for contacting Mitchell 1 to discuss data integration opportunities. Clients who meet the requirements will be contacted to discuss a potential opportunity.

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You will receive a copy of the information you submitted at the email address provided.

If you have an issue that requires immediate assistance, call us at 1-888-724-6742.

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We have received the information for your business website from SocialCRM LocalSearch.

Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

If you have any questions, please call 888-724-6742 – Option 5.

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Your request has been sent.

A Product Content Support agent will respond normally within one business day or sooner.

If you have an issue that cannot be addressed by email or requires immediate assistance, please call our Product Support department at .888.724.6742 and select option 4.

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Your response has been received. If you have any further questions or require additional assistance, please contact Customer Care by calling 888.724.6742.

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Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

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Thank you for submitting your feedback to the Software Development Team. All submitted feedback is reviewed. If our software development team has any questions, we may contact
you to get additional information.

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Please allow 30 business days for your request to be processed.

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Your Target Market Request form has been sent. Your SocialCRM support agent will contact you to discuss any specifics, if needed.

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A Product Trainer will contact you within two business days to schedule a one-on-one training session.

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Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

How to find your account number

Ready to drive more customers to your shop?Book a quick, no obligation demo to get started

Ready to transform your operations?Book a quick, no obligation demo to get started

Ready to speed Class 4-8 truck repairs?Book a quick, no obligation demo to get started

Ready to grow your auto repair business?Book a quick, no obligation demo to get started

Ready to accelerate auto repairs?Book a quick, no obligation demo to get started