Review Insights
TURN REVIEWS INTO ACTION
Want to get more from your customer reviews? Review Insights is an exclusive new feature in SocialCRM LocalSearch that helps you do just that.
Powered by SureCritic® review services, this powerful feature gathers reviews from Google, Facebook, SureCritic and more — then uses AI tools to spotlight your shop’s strengths, reveal opportunities for improvement, provide employee performance insights, and deliver clear action items to help take your shop to the next level.
With everything in one place, you'll boost customer satisfaction, motivate your team, and strengthen your shop’s reputation — with little effort on your part.
KEY FEATURES
Our advanced technology scans and categorizes reviews to surface common themes in seconds, so you don’t have to spend hours reading through individual comments. You get a clear understanding of what your customers are saying — fast.
Engage with customers quickly by replying to reviews across all platforms — right from one place. You won’t waste time switching between accounts or risk missing a review, so you can respond when it matters most.
Your review data refreshes every month, so you're always working with the most current insights — no outdated info to lead you astray. It also lets you track the impact of your action items in real time, so you know what’s working and what still needs attention.
WE'VE GOT YOU COVERED:
3 SERVICE LEVELS TO CHOOSE FROM
SocialCRM
Boost customer retention with engagement services designed to help you manage, automate and track customer interactions seamlessly.
LocalSearch
Attract new customers in the digital space with a professional website and Google search optimization tools to rank higher in local searches.
Google Ads
Elevate your online marketing efforts with targeted Google Ads that connect you with customers actively searching for auto repair services.
PERSONALIZED
MARKETING SUPPORT
Our SocialCRM services include a dedicated marketing specialist who will guide you every step of the way. Whether you're launching a new website, developing an email or text campaign, or optimizing your digital strategies, our experts will ensure your campaigns are on target for the best possible results.
