Real Fixes from SureTrack® provides expert-based knowledge captured from millions of documented repairs and community discussions. Read on to see how SureTrack can help you fix tricky issues that, like this 2018 Ford Edge, are not easily diagnosed with OEM information alone. SureTrack is available at no additional cost within ProDemand®.
Complaint & Initial Observations
After replacing the Cruise Control Module (CCM), the technician found that both the cruise control and Pre-Collision Assist systems were inoperative. No reason was provided for the original CCM replacement, but the issue surfaced immediately after installation.
The technician attempted two different types of road tests but couldn’t get either system to function. The updated CCM module appeared to be installed correctly, but the vehicle lacked the original configuration data needed to complete setup.
Community Insight
The CCM must be reprogrammed using PMI (Programmable Module Installation) if the original module is still available. If not, the technician must access Ford’s servers to retrieve and install the as-built data. Without this step, the module cannot complete its initial configuration, leaving both systems disabled. (best answer by user: deadstar05)
The Real Fix
This situation is a textbook example of why OEM programming is essential after module replacement. The technician resolved the issue by reprogramming the new CCM using Ford’s as-built data, restoring full functionality to both the cruise control and Pre-Collision Assist systems.
Conclusion
Module replacement isn’t just plug-and-play, especially on modern vehicles like the Ford Edge. Without proper reprogramming, critical systems can remain offline. Pass-through programming tools and OEM access are vital for completing these repairs correctly.
SureTrack® is a powerful value-added feature available with select Snap-on diagnostics tools. It offers an exclusive combination of expert knowledge and detailed parts replacement records, all wrapped in an interactive community.
