Introducing OneProfile: A Unified Navigation System to Quickly Access Mitchell 1/Snap-on Software Tools

Running a busy repair shop? You know every second matters. Shop professionals juggle multiple tools, including ProDemand®, TruckSeries, and the ALTUS™ Drive, to diagnose, research and complete repairs. But let’s be honest: switching between platforms and logging in repeatedly? That slows you down.

That’s why Mitchell 1 and Snap-on created OneProfile, a unified application launcher designed to make your repair workflow faster and easier.

All Your Favorite Tools in One Place

Think of it as your all-access pass to the Mitchell 1/Snap-on ecosystem for vehicle repair software. It’s a simple, powerful enhancement that brings speed and connectivity to your shop.

The centerpiece is the new 9-Dot application launcher that puts all your Mitchell 1/Snap-on vehicle repair software applications in one place. Just click the icon and jump straight to the tool you need.

Real Scenarios. Real Time Saved.

Whether you’re diagnosing a tough drivability issue or managing shop documentation, OneProfile fits right into your workflow. From single-tool users to power users running multiple Mitchell 1 and Snap-on solutions, this feature saves time and keeps your shop moving.

Here’s how:

One login for all your tools: Access ProDemand, TruckSeries, SUN® Collision, ALTUS Drive, SureTrack Community, and more with a single secure profile.

Faster Navigation: During peak shop times, a technician can jump between ProDemand and TruckSeries in seconds using the 9-Dot application launcher, reducing downtime and keeping repairs moving.

Quick Access to Profile Management: Adding a new tech to SureTrack or updating your shop profile? Do it with one click. Keeping your info current means you’ll always get the most relevant data for the vehicles you service.

The Future of Shop Productivity Starts with OneProfile

OneProfile is just the beginning. As the Mitchell 1/Snap-on ecosystem grows, this feature will lay out the foundation for a more connected, intuitive and efficient repair experience. One login. One profile. Endless productivity.

Ready to simplify your workflow?

Log in with OneProfile today and experience faster, smarter navigation.

Ross Whiteley

View posts by Ross Whiteley

Ross Whiteley, Product Marketing Manager of Repair Products for Mitchell 1, has held roles of increasing responsibility at Snap-on over the past 14 years. Previously, Ross served as Product Manager for SUN Collision, Mitchell 1’s sister company, and as a Client Services Manager at Mitchell 1. He began his career after high school as a UPS driver in 1997 and went on to earn his MBA in business management with a concentration in Project Management at Purdue University. In the interim, he held various positions in the auto industry, including roles as Service Consultant at Lithia Chrysler Dodge and Assistant Service Manager at Cascade Automotive.