Nashville, TN (March 9, 2025) – At a recent press conference held in conjunction with TMC’s 2025 Annual Meeting & Transportation Technology Exhibition, Kristy Coffman, director of Mitchell 1’s Commercial Vehicle Group, highlighted the latest productivity features added to their shop management program – Manager SE Truck Edition.
Designed specifically for medium and heavy-duty repair shops, Manager SE Truck Edition works seamlessly with Mitchell 1’s TruckSeries repair and diagnostic software. Its built-in tools help shops run their operations more efficiently, from creating estimates to generating invoices and all stops in between.
During the press event, Coffman highlighted the recent addition of the FinditParts Ecommerce platform in Manager SE – the first-ever online heavy-duty parts catalog that seamlessly integrates with a shop management program. She also introduced the “Job View” feature set, which enables shops to create professional, well-organized estimates and invoices while efficiently tracking profit margins for every job.
“We are excited to introduce powerful business management features like FinditParts and Job View that take our commercial vehicle software to the next level,” said Coffman. “Our all-in-one solution for all makes of Class 4-8 vehicles dramatically simplifies repair processes and shop management tasks. It replaces manual tasks with automation and web-based information tools so shops can track business performance and connect with customers – all from one place – and get trucks back on the road faster.”
‘Job View’ Feature Set: Clear, Organized Estimates & Invoices
The Job View feature enables shop professionals to logically group job-related labor, parts and notes into easy-to-read “containers.” This setup improves on-screen clarity and creates cleaner, more understandable documents for customers to facilitate faster approvals. The feature also enables shops to keep deferred work organized and ready to sell for a customer’s next visit.
“The clearly organized documents improve the customer experience, facilitating transparent communications between the shop and vehicle owners about the work that needs to be done,” said Coffman. “The shop owner can also quickly confirm the profitability of each individual job to ensure they meet performance goals.”
FinditParts eCatalog: Solving the Parts Ordering Problem
The recent integration of the FinditParts online catalog also brings a new level of efficiency to shops, addressing parts ordering challenges for commercial vehicles. FinditParts gives service writers and mechanics instant access to millions of aftermarket parts for semi-trucks and other commercial vehicles with just a few clicks.
“FinditParts makes it incredibly easy for technicians to find and order everything from routine items to hard-to-find parts – all within Manager SE. It’s all about saving time and simplifying the process so shops can focus on what they do best – repairing vehicles,” said Kevin Lydic, vice president of Business Development at FinditParts, who was present during the press conference.
FindItParts robust eCommerce platform features advanced search capability, cross-referencing, and verified inventory. Parts ordering is directly linked to repair orders, estimates and invoices, which improves shop productivity and customer satisfaction.
“Mitchell 1’s strong connection to our customer base provides us with valuable insights into what’s needed to enhance the vehicle repair experience for both shops and vehicle owners,” added Coffman. “The integration of FindItParts with Manager SE Truck Edition is a significant step forward in solving the pain points experienced by our shop locations daily. We are continuously updating Manager SE Truck Edition and TruckSeries to address more challenges in the commercial truck repair sector.”
Media Contacts:
Janet Dayton
Mitchell 1 Marketing Communications
Janet.Dayton@mitchell1.com
Chris Kemmer
CK Marketing & Communications
chris@ck-marketing-communications.com
