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          Shop management software designed for independent shops that service medium- to heavy-duty trucks.

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          PRODEMAND

          For Autos & Light Duty Trucks

          Automotive repair, diagnostic and estimating information.

          TRUCKSERIES

          For Class 4-8 Trucks

          Repair information, trouble code procedures and labor estimating.

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          For Autos & Light Duty Trucks

          Business management tools that improve shop efficiency & profitability.

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OEM Permissions

Mitchell 1 thanks the automotive industry for their ongoing support in helping Mitchell 1 to offer the most accurate and comprehensive repair and estimating information available. Below is a list of Specific OEM permissions:

CHRYSLER GROUP LLC.
“Materials contained herein used with permission of CHRYSLER GROUP LLC.”

FORD MOTOR COMPANY
“This product contains copyrighted and other protected material owned by Ford Motor Company. Unauthorized use or reproduction, in whole or in part, is prohibited.”

“The recommended times for the repairs described in this publication with respect to Ford and Lincoln-Mercury branded products are not based solely upon time studies conducted by Ford Motor Company. The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Ford Motor Company service data. Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.”

GENERAL MOTORS
"Portions of materials contained herein have been reprinted under license from General Motors LLC License Agreement #1610710.”

BMW
“Portions of materials contained herein have been reprinted with permission of BMW of North America, LLC.”

HONDA
"Portions of materials contained herein have been reprinted under license from American Honda Corporation, License Agreement 16202AH.”

HYUNDAI
“Portions of materials contained herein have been reprinted under a license from Hyundai Motor America. All copyrights in and to such material are owned by Hyundai Motor America. © 2015 KMA.”

JAGUAR
“This product contains material that is reproduced and distributed under license from Jaguar Cars Limited. No further reproduction or distribution of the Jaguar material is allowed without the express written permission of Jaguar Cars Limited.”

“The recommended times for the repairs described in this publication with respect to Jaguar branded products are not based solely upon time studies conducted by Jaguar Cars Limited. The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Jaguar service data. Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.”

LAND ROVER
“This product contains material that is reproduced and distributed under license from Land Rover. No further reproduction or distribution of the Land Rover material is allowed without the express written permission of Land Rover.”

“The recommended times for the repairs described in this publication with respect to Land Rover branded products are not based solely upon time studies conducted by Land Rover. The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Land Rover service data. Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.”

NISSAN
“Portions of materials contained herein have been reprinted under a license from Nissan North America (License Agreement NNA14005).”

PORSCHE CARS NORTH AMERICA, Inc.
“Certain specifications, prices and equipment data have been provided under license from Porsche Cars North America, Inc. 2004. All rights reserved. This information is supplied for licensee’s use only and may not be used for any commercial purpose whatsoever without express written consent of Porsche Cars North America, Inc.

Although regularly reviewed for accuracy and completeness, Porsche Cars North America, Inc. DISCLAIMS ALL GUARANTIES OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, WITH RESPECT TO THE DATA PRESENTED HERE. All specifications, prices and equipment are subject to change without notice.

The data presented here was compiled on June 21, 2016.

TOYOTA MOTOR SALES, U.S.A., Inc.
"Portions of materials contained herein have been reprinted under license from Toyota Motor Sales, U.S.A., Inc., License Agreement TMS1002.”

“Materials Reprinted Under License from Toyota Motor Sales, U.S.A., Inc. All information contained in any materials obtained from this web site about Toyota, Lexus, and Scion vehicles is based on the latest product information available at the time of publication, is provided “as is” without warranty of any kind, and is intended for service providers and other interested parties in Canada, Mexico, and the United States of America, including Guam, Puerto Rico, and the U.S. Virgin Islands. Specifications and procedures are subject to change without notice. This information is provided expressly for the purpose of use by professional automobile technicians who have special techniques and certifications. Repair or service by non-specialized or uncertified technicians using only this information, or without proper equipment or tools, may cause severe injury to the individual or other individuals and could possibly cause damage to the vehicle. Certain procedures or content elements may make reference to Toyota Warranty policy or practice - these policies or practices are only applicable to Toyota Lexus, or Scion dealers. “

VOLKSWAGEN GROUP OF AMERICA, INC.
"Portions of materials contained herein have been reprinted under license from Volkswagen Group of America, Inc., License Agreement 15501VWA.”

VOLVO CAR CORPORATION
“This product contains material that is reproduced and distributed under license from Volvo Car Corporation. No further reproduction or distribution of the Volvo material is allowed without the express written permission of Volvo Car Corporation.”

“The recommended times for the repairs described in this publication with respect to Volvo branded products are not based solely upon time studies conducted by Volvo Car Corporation. The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Volvo service data. Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.”

 

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Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email antipiracyteam@mitchell1.com.

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Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

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Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

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Thank you for submitting your feedback to the Software Development Team. All submitted feedback is reviewed. If our software development team has any questions, we may contact
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Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

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