Manager SE Inspections

Manager SE Inspections bridges the gap between technician findings and revenue by connecting inspection results directly to estimates and invoices, ensuring nothing gets lost in translation. By syncing inspections with your existing processes, your shop communicates more clearly, works more efficiently and maximizes every opportunity.

• Automatically link inspection results to job estimates and invoices
• Eliminate double entry and reduce manual errors
• Improve communication between technicians, service advisors, and customers
• Maximize revenue by converting more inspections into approved repairs

Shops can create unlimited, customizable inspection templates tailored to different vehicle systems or service types. Technicians only need to make problem areas — any unchecked items can be set to automatically default to a “Green” status. This optional setting saves time while maintaining accuracy and consistency across every inspection.

• Design and save multiple inspection templates for various services
• Reduce inspection time by focusing only on flagged issues
• Ensure consistent inspections with standardized templates
• Increase technician productivity and reduce errors

Photos, videos and notes can be added to each inspection item, providing customers with clear, visual explanations of what’s wrong and why it matters. This added transparency helps build trust with customers, since every detail is clearly documented.

• Capture photos and videos to document vehicle issues clearly
• Annotate images and add notes for detailed explanations
• Help customers understand repair needs with visual evidence
• Build trust and reduce disputes with thorough documentation

Once inspections are complete, branded reports are sent via text or email. Customers can review and approve or decline individual jobs through a secure Online Authorization Portal with just a few taps — eliminating the need for phone calls or in-shop visits.

• Send professional, branded reports instantly via text or email
• Allow customers to review inspection results remotely at their convenience
• Enable secure, item-by-item approval or decline of recommended work
• Streamline approvals and reduce delays in repair authorizations

Workshop View alerts service advisors when the inspection is completed so they can immediately start pricing the identified items  — keeping everyone aligned and on schedule.

• Facilitate instant communication between service advisors and techs

• Start pricing immediately when inspections are complete

• Maintain full visibility into shop operations for better planning

Manager SE also saves declined or deferred work for easy follow-up, allowing shops to schedule upcoming services, send timely reminders and keep customers engaged long after the vehicle leaves the bay.

• Automatically save declined or deferred repair items
• Schedule future service appointments directly from Manager SE
• Send reminders to customers for pending or recommended services
• Foster long-term customer relationships and boost retention