MANAGER SE TRUCK EDITION FOR CLASS 4-8 Trucks SERVICE WRITING
CUSTOMER-FOCUSED SERVICES THAT CONNECT
Manager SE Truck Edition takes service writing to the next level, helping your shop connect with customers and deliver a more engaging, personalized experience. From professional well-organized documents to timely repair updates, Manager SE empowers you to deliver exceptional, efficient service that builds trust, drives loyalty and keeps them coming back.
- View snapshots of customer/vehicle history
- Instantly decode VIN for faster service
- Go from symptoms to work order in one click
- Easily add and track revisions in repair orders
KEY FEATURES
See your customers' important statistics with your shop, including lifetime dollars spent, number of invoices, credit status, and more. Service advisors also have immediate access to all your customers, vehicles, with recommendations recorded for each vehicle.
Each time your customer visits your shop, a pop-up reminder lists Recommendations and Revisions (sub-estimates) previously identified, so service advisors can leverage this work.
Quickly access a complete repair history of each vehicle serviced in your shop. Selecting the History tab reveals all of their repairs previously performed, including the dates and cost of every repair.
With the TruckLabor module at your fingertips, you can increase shop throughput and profits by delivering consistent and accurate commercial truck repair estimates to your customers. This module within TruckSeries repair information allows you to add labor and parts details to your estimate as an optional add-on.
Our latest feature set, Job View, helps shops produce clear, organized estimates and invoices – both on-screen and in customer-facing documents – enhancing professionalism and streamlining workflows.
Vehicle recommendations are an integral part of service writing and a great opportunity for increasing a job's profit margins. Since these recommendations are linked to each vehicle, Manager SE Truck Edition automatically alerts you to mention them to your customer whenever the vehicle is looked up.
Enhance your customers' experience by automating notifications to them about the most common maintenance and safety items. The addition of ProPack, our integrated customer communication toolbox, will help you keep your customers informed about upcoming service recommendations.
Simply enter the license plate number, and Manager SE automatically decodes the VIN – instantly providing key vehicle details such as year, make and model. This streamlines the estimating process for service writers, improving overall shop efficiency.
Provide your mechanics with everything they need to process a vehicle through the shop with a technical worksheet. Labor descriptions, labor times, required parts, mileage and last visit date are all neatly organized in a checklist format. Space is provided for the technician to record those findings to share with the service advisor to record Recommendations and Revisions for the work identified.
We’ve added a new version of the tech worksheet that includes a summary of previous repairs with dates of service. Now they can keep working without having to ask the service advisor to look up this vehicle history.
NEW! JOB VIEW
CLARITY FOR EVERY ESTIMATE & INVOICE
Introducing Job View in Manager SE v9.1, a powerful new feature designed to improve clarity and organization for estimates and invoices.
Job View enhances the workflow for Orders, Revisions, and History screens while improving the clarity of documentation shared with your customers. It makes it easier than ever to stay organized, deliver clear, professional estimates and invoices, and secure faster customer approvals.
- Group related labor tasks and parts into job containers
- Track the profitability of individual jobs
- Quickly handle deferred work/revisions
- Apply multiple job-specific discounts
- Customize appearance of your dashboard
YOUR HEAVY-DUTY PARTS
E-CATALOG HAS ARRIVED
Finding the right part doesn't have to be hard. Manager SE Truck Edition now includes the unmatched convenience of the FinditParts heavy-duty catalog, bringing shops the industry’s most extensive selection of OEM and aftermarket parts for semi-trucks and other commercial vehicles.
With over 7 million SKUs from thousands of top manufacturers, FinditParts ensures you get the right parts as quickly as possible so you can get vehicles back on the road to profitability.
EXPLORE MORE SHOP MANAGEMENT FEATURES
Business Management
Easily track sales, inventory, time management/employee performance and much more on a secure, user-friendly dashboard.
Estimating
Produce fast, accurate estimates for labor and parts with the TruckLabor module and Estimating Tool.
Optional Features
Leverage powerful optional features like integrated payment processing and customer communications tools/templates.
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