You want your consumer reviews to help tell your auto repair shop’s story and help drive new business, right? In order for that to happen, your consumers and prospects will need to be able to easily find your reviews on the internet.
Here’s the good news, Mitchell 1 makes it easy to build up your consumer reviews and make them visible to search engines. The SocialCRM shop marketing service provides every shop with an optimized review page powered by SureCritic, a leading consumer review service provider for the automotive industry. The mobile-friendly review page showcases all the shop’s reviews from verified consumers who have completed an invoice. We also make those reviews available to other leading sites & directories like City Search and Kudzu.
You’ll see the Knowledge Graph information in the panel that appears to the right of Google’s regular results — they only show up only when Google considers them relevant. That’s why showing up in the knowledge graph is a big deal, and an important component of what’s needed to ensure your reviews are being found online. Although showing up in the Google’s knowledge graph is not guaranteed, using your SocialCRM service to the full extent will increase the likelihood that your reviews will appear there over time.
Here are some of the main things you’ll want to continue doing:
- Respond to your reviews
- Share your reviews on social media
- ReScore your low scores
- Claim your Google business listing
If you have any questions or want to get started, please don’t hesitate to contact your dedicated SocialCRM support agent.
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