• Responding to Reviews — Why it Matters

    Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.

  • What Are Verified Reviews and Why Are They Better?

    Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.

  • Making Reviews Work for Your Auto Repair Shop

    auto shop marketing - surecritic reviewsOne of the best tools in marketing is word-of-mouth. However, with the heavy adoption of social media, the old-fashioned face-to-face method is now being replaced by “device-to-device.”

  • 5 Things to Love about SureCritic Consumer Reviews

    We received the following email from a former SocialCRM customer telling us exactly what he missed about our service. The business owner complimented us on our consumer review system and our review partner SureCritic.

  • Indistinguishable From Magic

    SocialCRM Mitchell Auto Shop Marketing ServicesI will show how our SocialCRM marketing services can seem “indistinguishable from magic.” This service helps “auto-magically” create better customer communication and search engine visibility without the shop doing anything except closing customer invoices.