In 2017, we brought back the “Meet Your Support Agent” blog series which gave you an inside look at the SocialCRM shop marketing service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing and social media strategies to gain a competitive advantage in their market. Now that another awesome year has passed and 2018 is in full swing, I’d like to highlight a few of our great “Meet Your Support Agent” interviews and the nuggets of shop marketing wisdom they have given us this past year.
Colleen Ready – June 2017
Colleen Ready not only offers up a stellar offline marketing idea for auto repair shops but also gives an inside tip on how to make the coupon feature of SocialCRM optimize the shop’s online visibility and presence.
To read Colleen’s entire interview, click here.
Jonathan Sellers – July 2017
In this two-part series, Jonathan Sellers provides us with tips on how to be successful at getting email addresses from consumers as well as increasing sales by using those email addresses to send out service recommendation emails.
To read Jonathan’s interviews: Part 1: Collecting Email Addresses and Part 2: Recommendations
Lizzy Murphy – November 2017
Lizzy breaks down the importance of digital marketing to auto repair shops along with some important online marketing tools you should be incorporating into yours, including analytics, call tracking and some other hot features that can be found in SocialCRM’s new LocalSearch program.
To read Lizzy’s entire interview, click here.
To learn more about SocialCRM or if you have any questions, please contact your SocialCRM support agent by clicking here.