Make Search Work
It’s critical to your business to have good Internet visibility because consumers no longer use the traditional phone book to find an automotive repair shop. Search engines like Google constantly scour the Internet to determine if your business is worthy of the consumer’s attention. So it’s crucial to have a strategy to put your business front-and-center when consumers do Internet searches. Our SocialCRM team will work with you to prioritize those search criteria that give your business the best bang for the buck.
Review quality, quantity and velocity signal to search engines that actual consumers are actively discussing and generating links to your business. SocialCRM monitors transactions from your shop management software, automatically soliciting reviews and verifying that each customer’s transaction actually took place.
Build and amplify positive word-of-mouth through automatic distribution — “syndication” — of your customers’ reviews. The SocialCRM review syndication service publishes your reviews across a wide variety of local search directories, along with your shop’s contact information, hours of operation, and trackable appointment link. This is an excellent way to amplify each consumer review across the Internet.
Appointment Request Button
SocialCRM automatically populates your customers’ contact and vehicle information when they click on the Request Appointment link in your emails. They simply have to add the reason for the visit and send by selecting “Request Appointment.” You receive an email alert whenever a customer submits an Appointment Request so you can streamline scheduling and avoid same-day appointment requests. You can also add the appointment request button on your shop’s website, making it quick and easy for existing and prospective customers to connect with you wherever they happen to be looking at your website.
Claiming Your Google+ Local Page and Google Reviews
We’ll show you how to claim your Google+ Local listing. It’s a simple way to raise your visibility with Google and obtain additional Google reviews from only those customers who have had a positive experience with your business.