• How to set up VMRS codes in TruckSeries

    Being able to use these industry standard codes in your quotes to match service operations to parts is a game changer in TruckSeries. Unfortunately, because it requires to be activated in your shop settings, some may not even know it is a feature. Learn how to set up this feature in TruckSeries in this blog.

  • Forgot Your Password? No Problem!

    Do you have about a million passwords floating around in your head? If you’ve forgotten your password — or need to reset your password — to access ProDemand or TruckSeries repair information software, it’s quick and easy! Just follow these steps…

  • Are You Suffering from Fault Code Overload?

    The power of 1SearchPlus, combined with interactive wiring diagrams and full-color high resolution digital pictures, will simplify diagnosis and repair of fault code related failures. This is one of the many features within Mitchell 1’s TruckSeries maintenance software that will help increase your shop’s productivity, improve customer satisfaction and grow your business.

  • Best of the Blogs – 2021 Truck Repair Information “Did You Knows”

    Our truck repair experts at Mitchell 1 — were very busy last year. In addition to working hard on improving the medium- to heavy-duty truck repair software and getting repair information documented in a timely manner, they also shared their knowledge here in the ShopConnection blog.. Here we collected a few of the pearls of wisdom that our experts have written this past year— all of which we hope you find help you get to your fix faster!

  • Do You Hear What I Hear?

    Words have meaning — often multiple meanings and whatever word is used to describe a sound may or may not convey the sound to the interpreter of the word — most often the technician. Mercifully, the context in which the word is used usually helps us to better understand what that particular word means. Learn how Mitchell 1’s TruckSeries can help you “translate” those sounds to make sense.

  • DEF Update

    If you service and work on heavy-duty diesel trucks then you are most likely quite familiar with Diesel Exhaust Fluid or DEF. But even if you are familiar with it, it is always good practice t update yourself and keep your knowledge and safety practices in handling DEF always up to date.

  • When Wind and Road Noise is More Than Just a Distraction

    In real life quite a lot of noise exists inside even the most insulated cabins. Inside a truck on the highway, the wind and road noise may seem loud at first, but we tend to quickly grow accustomed. As time and miles pass, the ear begins to tune out the noise and rumbles to the point they become familiar background ambiance. Imagine being a service technician tasked with finding and fixing those noises? Well with the help of TruckSeries, finding those “noise causes” is easier than ever…and here’s how.

     

  • Don’t Ignore the Un-Glamorous Drive Axle

    Drive axles may not be the most glamorous part of the truck but they are vital to keeping the truck moving down the road. Here are a few general guidelines from our own Jake Schell, Product Manager for Mitchell 1’s CVG, that work with most axles; and for everything else learn how Mitchell 1’s TruckSeries can help you out in this blog.

  • What’s in a Word? The Importance of Context When Communicating in a Shop

    Technicians sometimes form their own unique “languages” to communicate with each other and get the work done efficiently. Yet, the technical language that technicians and manufactures use to communicate often brings confusion through different words being used to describe the same thing. Learn how Mitchell 1’s TruckSeries can help you “translate” and simplify the language needed to quickly and efficiently repair your fleet of trucks here.