• How to Look Up a Customer Using Your Dynamic Dashboard

    How to Look Up a Customer Using Your Dynamic Dashboard SocialCRM recently introduced a brand new reporting dashboard to help shop owners access their consumers’ marketing results with a simple click of a button. Here’s a quick run-through on how to look up a consumer using the dashboard. 1. From your Manager SE system, click the […]

  • CARS Show to Feature “Shop Management Unleashed”

    CARS Show to Feature Mitchell 1 Shop Management Training Session Shop Management Unleashed: Optimizing Repair Shop Efficiency with Mitchell 1’s Manager SE We’re excited to bring our popular shop management training to the CARS event! The “Shop Management Unleashed” session will be led by our own Tim McDonnell, Mitchell 1 National Training Manager, on Wednesday, […]

  • Rev Up Your Knowledge!

    Rev Up Your Knowledge! Want some hands-on diagnostic and technical training — and a special discount, too? Schaeffler has extended an opportunity to Mitchell 1 customers to attend training in June in either Los Angeles or Toronto with a 15% discount off the $50 (USD) tuition. Schaeffler experts will provide detailed product and vehicle system […]

  • 4 Ways to Use Your Repair Information as a Valuable Training Tool

    4 Ways to Use Your Repair Information as a Valuable Training Tool Change is a certainty in the automotive industry. With technologies like driverless cars, pedestrian detection and driver state assessment systems (just to name a few) all coming in our future, lifelong learning will be a reality for everyone in our industry. Shops are […]

  • Using the Maintenance Checklist in ProDemand

    Using the Maintenance Checklist in ProDemand — Don’t Forget to Add the Mileage! ProDemand includes many useful features to save you time. One of those features is the ability to print off a maintenance checklist so that as you are performing the maintenance services on a vehicle, you can simply read down through the printed checklist […]

  • Important Update: Top 10 Lists Added to ProDemand

    Important Update:  Top 10 Lists Added to ProDemand We’ve updated ProDemand with a number of new features and fixes including updating the 1Search feature with Top 10 lists of the most common vehicle problems and lookups. All of the features are designed to get you to the information you need faster, and to take advantage of the […]

  • Guess Who is a New AAM!

    Guess Who is a New AAM! Have you ever been surprised when someone unexpectedly told you that you had made a difference in their life? I was fortunate enough to have one of those moments last week while I was in Detroit, Mich. Thought I’d share this very cool story here, as it’s about one […]

  • Have You Attended ProDemand Training Yet?

    Have You Attended ProDemand Training Yet? If you answered “no,” here’s another questions for you: Are you using all the features in ProDemand? If that’s another “no” answer, then you owe it to yourself to attend ProDemand training. Whether you’re just getting started with the product, need a refresher or just want to become more […]

  • A Quick Look Inside ProDemand

    A Quick Look Inside ProDemand When you get a new electronic device, do you read the manual first, or just start using it? I know that I, for one, always start using it right way, without reading the manual. In fact, I only read the manual if I get stuck and can’t figure out how […]