• How to Look Up a Customer Using Your Dynamic Dashboard

    How to Look Up a Customer Using Your Dynamic Dashboard SocialCRM recently introduced a brand new reporting dashboard to help shop owners access their consumers’ marketing results with a simple click of a button. Here’s a quick run-through on how to look up a consumer using the dashboard. 1. From your Manager SE system, click the […]

  • Meet Your Support Agent: Shoshana Elias

    Meet Your Support Agent: Shoshana Elias The “Meet Your Support Agent” feature provides an inside look at the SocialCRM shop marketing service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their […]

  • Build Your Shop Management Skills in Sunny Scottsdale

    Build Your Shop Management Skills in Sunny Scottsdale We’re pleased to let you know that the first Shop Management Workshop for 2015 will be held in beautiful, sunny Scottsdale AZ on April 30 – May 2. The venue is the Scottsdale Plaza Resort, which describes itself as “an oasis of tranquility” with “warm desert breezes […]

  • Best of the SocialCRM Tips & Tricks

    Best of the SocialCRM Tips & Tricks Want to get the most out of your SocialCRM shop marketing service? Here’s a collection of tips and tricks put together by the SocialCRM team in 2014. We share some great ways to pump up your marketing efforts using features in the SocialCRM service. We’ll be adding lots […]

  • When is a Website Like a Meatball?

    Like pairing a nice red wine with a steak, or adding meatballs to your spaghetti, there are many ways an aftermarket auto repair shop can enhance the effectiveness of their SocialCRM shop marketing service.

  • And the Final “Big Payback” Sweepstakes Winner Is…

    And the  Final “Big Payback” Sweepstakes Winner Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for December 2014 — and our final winner in the sweepstakes — is Desert Car Care McQueen & Guadalupe, AZ. They’ve won a free month of their SocialCRM subscription. Congratulations, Rusty! Rusty was entered into the sweepstakes automatically by adding […]

  • Share Your SureCritic Reviews on Google+

    Did You Know That You Can Share Your SureCritic Reviews on Google+? It’s no secret that Google is the biggest kid on the playground, but do you know how to play well together? It may be easier than you think! When consumers search your business name, the first thing they see is your Google+ Business page. […]

  • NEW – SocialCRM Integration Shooting For the Stars

    NEW – SocialCRM Integration Shooting For the Stars There are impressive new improvements for Mitchell 1 SocialCRM customers who are also using the Manager SE product. SocialCRM results are now only one click away inside the Manager SE dashboard, and consumer review notifications are indicated with a star above the buttons. Starting with the free Manager […]

  • And the “Big Payback” Sweepstakes Winner for October Is…

        And the “Big Payback” Sweepstakes Winner for October Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for October is Mister B’s Auto Center of Woodbury, NJ. They’ve won a free month of their SocialCRM subscription! Congratulations, Tony & Team! Tony was entered into the sweepstakes automatically by adding their SureCritic badge/link to their […]

  • And the “Big Payback” Sweepstakes Winner for September Is…

    And the “Big Payback” Sweepstakes Winner for September Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for September is Auto Mobile Detective of Fountain Hills, AZ. They’ve won a free month of their SocialCRM subscription! Congratulations, Andrea & Kirk Horton! Andrea & Kirk were entered into the sweepstakes automatically by adding their SureCritic badge/link […]