Did you know there are multiple ways to contact us?
We have a variety of ways in which you can reach us whether its by phone or email, our support team is here to help!
Tag Archives: support
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Tips for Using Product Content Support
We know time is of the essence when searching for repair information. With that in mind, Mitchell 1 has an entire team devoted to helping you do just that — and to get the most out of your repair information subscription. -
Latest ProDemand Update: Take an Online Tour!
We’re introducing Online Tours, a new tool to help our customers navigate through the many resources in ProDemand faster.
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Get Started in SureTrack with the FAQs
NOTE: The SureTrack Community FAQs have been updated to go with the newest version of the product. Click here for an updated blog post about the FAQs. SureTrack, an experience-based repair information resource, was designed with an interactive community to connect automotive technicians so they can help each other out of tough repair situations. If […]
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Your ProDemand Feedback is Important to Us!
When you’re using our ProDemand™ program you may have noticed a Feedback button stuck to the right side of the screen near the scroll bar. Have you ever clicked on it? While there are several ways to contact Mitchell 1 to provide feedback about our products, there are advantages to clicking the Feedback button. The Feedback […]
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How To: Linking ProDemand to the Snap-on Verus or Verdict
If you’re a Snap-on Verus or Verdict scan tool user and have a ProDemand account, you can access your ProDemand program right from the Verus or Verdict interface. It’s easy to set up using the instructions provided below. Power on the scan tool and wait for the Diagnostic Suite to load. From the Diagnostic Suite home page, tap the “Information” […]
