• How to Rescore Low Customer Reviews

    How to Rescore Low Customer Reviews Business reviews play an important role in the decision-making process when a potential consumer is searching for anything. Whether it’s watching a movie or going out to eat, the first thing consumers do today is take out their smart phones and search for the reviews of their choice and similar choices […]

  • Reminder about Appointment Reminders

    Quick Tip: Reminder about Appointment Reminders Appointment scheduling plays an important role in running a successful automotive shop. It helps you get organized so you can keep things humming along efficiently with a steady flow of cars into your bays. Effective appointment scheduling also helps you project daily parts and staffing needs. A common issue that […]

  • And the “Big Payback” Sweepstakes Winner for April Is…

       And the “Big Payback” Sweepstakes Winner for April Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for April is Car Doc, Inc. of Walnutport, PA. They will receive a free month of their SocialCRM subscription! Congratulations, Chad Obenski! Chad and his team were entered into the sweepstakes automatically by adding their SureCritic badge to […]

  • The Problem with Fake Ratings and Reviews

    The Problem with Fake Ratings and Reviews       Our SocialCRM customers consistently tell us that one of the most valuable features of the product is our Consumer Review service provided through SureCritic.com. They mention reasons such “reviews are great word-of-mouth marketing” and that reviews “provide great Internet visibility for my business.” And although […]

  • April is National Car Care Month!

    April is National Car Care Month! You know what they say, “April showers bring May flowers …”  April is the cruellest month … Yes, April is National Poetry Month. April is also tax season (we hope you met the April 15th deadline!), time for the Boston Marathon (3rd Monday of April), and a whole slew of […]

  • Is Your Website Promoting Your Competition?

    This may sound like a silly question, but this could be happening to you. It’s all about Brand SEO. What does this have to do with you? Everything, if you value your online reputation. We recently blogged about the importance of Brand SEO — the image that your company presents to the public and the relevance […]

  • And the “Big Payback” Sweepstakes Winner Is…

                And the “Big Payback” Sweepstakes Winner for March Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for March is Middletown Auto Tech, LLC. of Pennsylvania. They will receive a free month of their SocialCRM subscription! Congratulations, Karen Svercek! Karen and her team were entered into the sweepstakes […]

  • Automate Your State Inspection Email Blasts

    Automate Your State Inspection Email Blasts How to Use Manager SE Inspection Date & SocialCRM Together There are a number ways that Manager SE & SocialCRM work well together. One of the lesser known ways is that SocialCRM can pull information from Manager SE’s inspection date field and target vehicles based on their next inspection […]

  • Do Electric Vehicles Have a Soul? (Part 2)

    Tesla Answers the Question  – Do Electric Vehicles Have a Soul? (Part 2 of a 2-part series) The Tour – After reading the article mentioned in Part 1 of this series, I had a new appreciation for electric vehicles “with a soul.” When I was telling a friend about the article and the various specs of the […]

  • Brand SEO – What Is It and How Does It Affect You?

    Brand SEO – What Is It and How Does It Affect You? If you’ve been online, or spoken to your SocialCRM Support Agent lately, Brand SEO is a term you’ve likely seen and/or heard quite often. But what does it mean? And why does it matter? Let’s break it down: Brand: A Brand is a type […]