• How Motorcar Makeovers Uses Customer Reviews to Build the Business

    How Motorcar Makeovers Uses Customer Reviews to Build the Business (Part 2 of a 2-part series) In Part One of this series we met Scott Jacobs, owner of Motorcar Makeovers in Blue Bell, Pennsylvania, and got some insights into how he and his team have achieved an impressive average star rating of 4.93 (out of […]

  • How to Look Up a Customer Using Your Dynamic Dashboard

    How to Look Up a Customer Using Your Dynamic Dashboard SocialCRM recently introduced a brand new reporting dashboard to help shop owners access their consumers’ marketing results with a simple click of a button. Here’s a quick run-through on how to look up a consumer using the dashboard. 1. From your Manager SE system, click the […]

  • Meet Your Support Agent – Keri Winslow

    Meet Your Support Agent: Keri Winslow The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their market. […]

  • Tips for Writing a Great Facebook Post

    Tips for Writing a Great Facebook Post Do you find yourself struggling to write a Facebook post or hesitant on what images and articles to share on your page? If so, don’t stress, the answer is simple: Keep your posts short, sweet and to the point! There are tons of helpful articles about Facebook on the Internet. […]

  • When is a Website Like a Meatball?

    Like pairing a nice red wine with a steak, or adding meatballs to your spaghetti, there are many ways an aftermarket auto repair shop can enhance the effectiveness of their SocialCRM shop marketing service.

  • What’s Ahead for Digital Marketing in 2015?

    What’s Ahead for Digital Marketing in 2015? It’s that time again — time to make predictions for the New Year. The world of digital marketing and social media moves really fast, so as 2014 transitions into 2015, we can expect that what was hot in 2014 will either heat up or cool down in 2015, […]

  • The Year in the Rear View Mirror

    The SocialCRM team was very busy in 2014, implementing new features and enhancements to offer new and improved marketing services to help auto service shops grow and prosper. As the year comes to a close and we look back at all the updates, it’s very exciting to see how far we’ve come. Over the years, […]

  • And the “Big Payback” Sweepstakes Winner for November Is…

      And the “Big Payback” Sweepstakes Winner for November Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for November is John’s Auto Care of Boulder, CO. They’ve won a free month of their SocialCRM subscription! Congratulations, John! John was entered into the sweepstakes automatically by adding their SureCritic badge/link to their website. You can check out their […]

  • And the “Big Payback” Sweepstakes Winner for September Is…

    And the “Big Payback” Sweepstakes Winner for September Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for September is Auto Mobile Detective of Fountain Hills, AZ. They’ve won a free month of their SocialCRM subscription! Congratulations, Andrea & Kirk Horton! Andrea & Kirk were entered into the sweepstakes automatically by adding their SureCritic badge/link […]

  • Meet Your Support Agent: Greg Betz

    Meet Your Support Agent: Greg Betz The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their market. […]