• SureTrack Real Fix: Believe the Code

    Mitchell 1 SureTrack Real Fix LogoWhen a code tells you over and over again that you have the wrong component installed, you might want to believe it. SureTrack community member Peirs13 had a Ford Escape in their shop that came in with the ABS light on, they replaced the wheel sensor but then got a new code saying it had an incorrect component. They posed the question to the community, and with the help of fellow community member Juniur and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Go With the Flow, Again

    Mitchell 1 SureTrack Real Fix LogoWhen you have a repeat issue, your first thought doesn’t always go to the components you replaced. But you should always factor in that some new parts may not work properly. SureTrack community member wagshop1 had a Toyota Camry in their shop that came in with the air conditioning working intermittently. They repaired it and returned the vehicle to the customer but it came back two days later with the same problem. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Mirror Mirror

    Mitchell 1 SureTrack Real Fix LogoChasing your tail around trying to solve a problem with a sensor that doesn’t exist can be very frustrating, especially when you find out why it’s not there. SureTrack community member ProAutoValdosta had a Ford F250 Super Duty truck that had a code for a bad reading on the ambient air temperature sensor but they couldn’t even find the sensor. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Off Their Rockers

    Mitchell 1 SureTrack Real Fix LogoAny time a customer works on their own vehicle before bringing it to you can cause you to try and figure out if the work they did caused the problem. SureTrack community member HcTruckRepair had a Dodge Grand Caravan in their shop where the customer replaced the rocker arms and then ended up with a P0344 cam sensor code. They posed the question to the community, and with the help of fellow community member RVAAuto and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Pulsing Cruiser

    Mitchell 1 SureTrack Real Fix LogoMost mechanics want to resist the urge to just swap parts when presented with a diagnostic code and instead do the diagnostic work to find the actual cause. SureTrack community member locustpoint had a PT Cruiser in their shop that was pulsing when driving and had a code P0339 for the crankshaft sensor. Testing showed the sensor to be good. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.