• The Year in the Rear View Mirror

    The SocialCRM team was very busy in 2014, implementing new features and enhancements to offer new and improved marketing services to help auto service shops grow and prosper. As the year comes to a close and we look back at all the updates, it’s very exciting to see how far we’ve come. Over the years, […]

  • And the “Big Payback” Sweepstakes Winner for November Is…

      And the “Big Payback” Sweepstakes Winner for November Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for November is John’s Auto Care of Boulder, CO. They’ve won a free month of their SocialCRM subscription! Congratulations, John! John was entered into the sweepstakes automatically by adding their SureCritic badge/link to their website. You can check out their […]

  • Share Your SureCritic Reviews on Google+

    Did You Know That You Can Share Your SureCritic Reviews on Google+? It’s no secret that Google is the biggest kid on the playground, but do you know how to play well together? It may be easier than you think! When consumers search your business name, the first thing they see is your Google+ Business page. […]

  • NEW – SocialCRM Integration Shooting For the Stars

    NEW – SocialCRM Integration Shooting For the Stars There are impressive new improvements for Mitchell 1 SocialCRM customers who are also using the Manager SE product. SocialCRM results are now only one click away inside the Manager SE dashboard, and consumer review notifications are indicated with a star above the buttons. Starting with the free Manager […]

  • Fixing the Customer Before and After Fixing the Car

    Fixing the Customer Before and After Fixing the Car I’ve often heard shop owners talking about “fixing the customer” before fixing the car. What I think they were saying was that sometimes the customer was “broken” because they had not yet figured out how they were going to manage their busy day without their vehicle. […]

  • Meet Your Support Agent: Greg Betz

    Meet Your Support Agent: Greg Betz The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their market. […]

  • 6 Steps to Make Your Customer Reviews More Visible on Facebook

    6 Steps to Make Your Customer Reviews More Visible on Facebook With Facebook’s recent update to the business page platform, apps or links that once were prominent now fall to the sidelines. This may hinder the impact of your social marketing efforts! This definitely affects SocialCRM customers – Facebook’s new review options may have pushed […]

  • Meet Your Support Agent: Arika Ramirez

    Meet Your Support Agent: Arika Ramirez The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing strategies to gain competitive advantage in their market. This month we’ll […]

  • And the "Big Payback" Winner for May Is…

    And the “Big Payback” Sweepstakes Winner for May Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for May is J AND E AUTOMOTIVE of Nashville, TN. They’ve won a free month of their SocialCRM subscription! Congratulations, Gerald Marshall! Gerald and his team were entered into the sweepstakes automatically by adding their SureCritic badge to their […]

  • And the “Big Payback” Winner for May Is…

    And the “Big Payback” Sweepstakes Winner for May Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for May is J AND E AUTOMOTIVE of Nashville, TN. They’ve won a free month of their SocialCRM subscription! Congratulations, Gerald Marshall! Gerald and his team were entered into the sweepstakes automatically by adding their SureCritic badge to their […]