When it comes to running your auto repair shop business, the number one focus is marketing YOU, the owner of the business. That reputation does not start when a customer steps inside the front doors, but it actually begins with the first impression! Learn some proven marketing expert tips in this blog thats all about “YOU”!
If you manage an auto repair shop, you may be questioning whether or not you should encourage online customer reviews. But the right question you should ask is where should your customers’ feedback be seen? Answer: On all search engines for optimal visibility! Learn from our Marketing Experts in this blog on why customer reviews with SureCritic are a true game changer for any business!
Are you an established auto repair business with multiple locations, or are you just starting to branch out? Either way, you are in good hands with Mitchell 1’s dedicated SocialCRM auto shop marketing support agents who specialize in assisting repair shops with multiple locations.
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.
When your shop receives a positive or even negative comment you might be anxious at first. “What should I say?” There are only so many ways you can say ‘Thank You’ or ‘Sorry you feel that way’. Do I say the same thing every time? Can I just copy/paste a message? How long should my responses be if I do respond? Fear not, as Mitchell 1 and the SocialCRM is here to help you with a detailed explanation on strategies you can use when you come across those reviews here.
With so many ways to communicate with your customers—phone calls, paid ads, text messages, email and much more—it might surprise you to know there is another method of communication that can be very effective in helping you engage with your customers.
Learn how to use Mitchell1’s Social CRM to collect, manage, and even drive more reviews. Google reviews are essential to your auto repair business, and the tips collected here will help.
We are excited to announce our Attitude of Gratitude sweepstakes winner for the month of July!