Bad Review, No Problem! SocialCRM Has You Covered!
Google reviews have a tremendous impact on the online reputation of every business, including auto repair shops. Its what prospective customers rely on to determine if they want to do business with your shop – and what current customers use to determine if they want to keep coming back. Learn how with the power of SocialCRM and ReScore, you can get those positive reviews going and working for you!
This blog post is going to focus on how to contact the reviewer, resolve the issues, and go through the ReScore process with the people who have given you a low score. The goal is to help you maintain a good online reputation and get the consumers to return to your shop in the future.